medical insurance service manager
Alkan Insurance Brokerage
Total years of experience :7 years, 8 Months
As a Medical Insurance Specialist at Alkan Insurance Brokerage, I
am responsible for issuance and managing the medical insurance
policies for corporate and individuals, ensuring compliance with the
regulatory and contractual requirements.
I leverage my communication and problem-solving skills to build and
maintain strong relationships with clients, insurance companies and
TPA companies to resolve any issues.
I contributed to the company's mission of providing quality and health
care services to the Egyptian market, and to its vision of becoming a
leading regional player in the health insurance industry.
Processing insurance, renewal, addition, cancellation and replacement
requests.
Verify data to ensure accuracy and integrity.
Improve operational efficiency and effectiveness to enhance work processes.
Providing excellent service to all customers.
Dealing with customer inquiries and feedback.
Handling all HR & Brokers inquiries calls & help them to solving any issues.
My working big goal is to achieve the highest level of customers satisfaction.
Providing our customer with the best quality of medical insurance service
Customer Care Representative
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