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madonna maged, Senior Human Resources Specialist

madonna maged

Senior Human Resources Specialist·Eagle Chemicals Group

Egypt

Higher diploma, MBA In Human Resources

Work experience

Total years of experience: 14 years, 4 months

Senior Human Resources Specialist

January 2018 - Present

Eagle Chemicals Group

Egypt

January 2018 - Present

Collecting Monthly Changes
Preparing and Reviewing Monthly Payroll (payroll cycle)
Preparing and Reviewing Bonus evaluation and Amounts
Opening Bank Accounts
Dealing with all Bank Payments and Agreements
Responsible for salary Upgrade and Raises
Working on Grading and Salary Structure
Facilitate employee relations issues as needed
Development and Implementation of HR Policies and Procedures
Conduct annual promotions & raises
Assists in the Recruitment Process and selecting
Attend job fairs.
Assist in facilitating in-house trainings.
Review Performance appraisal.
Conduct weekly communication meetings with department.
Responsible for HR projects & events.
Preparing and Sending Offer Letters
Working on Headcount Reports and Analysis
Review department budget
Responsible for Probation Period system
Responsible for Medical Insurance
Responsible for pension Plan
Preparing HR letters
Preparing Experience Letters
Working on Taxes and Social Insurance Calculations.
Working on both white and Blue Collars.
Headcount 700 Employee.

Company industry:
Heavy Industry & Metallurgy
Job role:
Human Resources and Recruitment

January 2014 - January 2018

January 2014 - January 2018

Senior HR Specialist

January 2014 - January 2018

Raya Contact Center

Cairo, Egypt

January 2014 - January 2018

Responsible for payroll cycle process, Reconciliation, Final Sheets
HR Letters, Administrative Work
Bank Accounts, Uploading final amounts on Bank
Monthly Pay Code Analysis
Salary upgrade and Raises
Utilization Report
Developing a consistent compensation philosophy.
Conduct periodic audit and prepares reports
Deploy effective communication strategies and success metrics.
Knowledge of labor law rules and regulations.
Working on different currencies (AED, SAR)
Working on Taxes and Social Insurance Calculations.
Working on Hits System
Recruitment inside the team.
Working on Headcount 4000 employee.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Human Resources and Recruitment

Coordinator

December 2013 - January 2015

AMIDEAST

United Arab Emirates

December 2013 - January 2015

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Recruitment specialist

October 2013 - January 2014

October 2013 - January 2014

Public relation &

Job role:
Human Resources and Recruitment

Customer Support Professional

May 2012 - September 2013

Stream Global Services

Canada

May 2012 - September 2013

Dealing with all inquiries (billing, activation, Technical issues) and complains from Canadian customers.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Representative

February 2012 - April 2012

Vodafone

Cairo, Egypt

February 2012 - April 2012

Customer Service agent (corporate) (3-month Campaign).

Job Description:
Dealing with all inquiries and complains from corporate accounts.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Eslsca University

February 2023

February 2023

Higher diploma, MBA In Human Resources

France

Sadat academy for management sciences

July 2017

July 2017

Master's degree, International Business Administration

Egypt

Sadat Academy For Management Sciences

July 2011

July 2011

Bachelor's degree, Business Administration Human Resources

Egypt

With Overall Grade: Good. •Graduation Project with Grade: Excellent – Title: “The Influence of the Organizational Justice on the Workers’ Sense of Job satisfaction by Applying on Chemipharm Company for Medicines.”

Skills

CVs
Expert
CVs
Expert
Banking
Expert
Banking
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Filtering
Expert
Filtering
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
INSURANCE
Expert
INSURANCE
Expert
LETTERS
Expert
LETTERS
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
RECRUITING
Expert
RECRUITING
Expert
TAX PLANNING
Expert
TAX PLANNING
Expert
UPGRADES
Expert
UPGRADES
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
PHILOSOPHY
Expert
PHILOSOPHY
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CVs
Expert
CVs
Expert
Banking
Expert
Banking
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Filtering
Expert
Filtering
Expert

Languages

Arabic

Expert

English

Expert

French

Intermediate