HRBP Business Units
Nestlé Middle East
Total years of experience :17 years, 5 Months
• Along with senior management, identify the roadmap for integrating Middle East and North Africa under the MENA 2020 vision through transparency, integration and implementation.
• Leading on the organizational design roadmap to encompass business priorities based upon 5 year strategies.
• Identifying talent gaps and prioritizing those aligned with our business objectives for each business.
• Learn and understand the dynamics of each business and the global vision, brands and way forward.
• Create the context and educate stakeholders about change management, ensure communication plans adhere to the change taking place
• Drive strategy and execution as a part of the HR leadership team.
•Managing the HR operations for UAE, Kuwait and Oman which covers over 700+ employees.
•Optimized function to consistently deliver on employee service levels, benefits execution accounting for a 99% error
•Supported leadership with coaching and feedback mindset through empowering the community and creating a strong culture built on trust and transparency
•Delivered unique HR Branding techniques that helped grow our community presence, increasing nationalization quota as well as overall appeal of Nestle brand to general local community
•Strategically assist HR business leaders within the group to develop competency frameworks, succession plans and employee development opportunities
•Responsible for restructuring HR functions to improve process execution; such as recruitment, training, workforce planning and performance management. Whilst overlooking the daily function of over 1, 000 employees regionally.
•Developed a grade/scale structure based upon job competency framework using HAY method. Aligned compensation scheme with strategic approach to be a market leader.
•Redrafted and devised new policies 30 total; Developed internal plan to improve work life quality of employees through non-monetary techniques. Rolled out Education Plan and Employee handbook to inform employees of changes.
•Oversaw change management approach from a communication perspective and devised plan to oversee communications model become implemented.
•Responsible for all major HR functions, including: talent management, organizational development, compensation and benefits planning, Employee Relations and Performance Management for locations in the UAE, Kuwait, Jordan, Egypt, and Sudan.
•Developed and launched a global career page streamlining talent management resources as well as contributed to annual manpower plans and executed intensive recruitment efforts.
•Revamped performance management system and introduced performance based reward mechanisms which resulted in higher employee satisfaction.
•Reduced turnover by 9% in 2012 by addressing employee concerns and strategically placing HR in a more proactive role.
•Wrote, Implemented and monitored policy manuals according to local labor laws and aligned corporate business strategy goals to performance related procedures.
•Spearheaded a global HR auditing program that measures stations performance on standardized benchmarks, allowing for a more standard approach to HR.
•Delivered unique HR Branding techniques that helped link and grow our CV database and become the employer of choice in a business-to-business environment.
•Restructured the recruiting process with an emphasis on hiring top talent based upon competencies and KPI’s and streamlined the orientation program to maximize performance.
•Raised employee satisfaction by 11%; through survey implementation, new HR communication channels and building the department around a customer service model.
•Revised manuals, procedures, work flows and man power plans to help ensure the company maintained its competitive advantage.
•Handled all personnel concerns with regards to annual leaves, salaries, worker’s compensation, investigation claims.
•Managed all vendor relations with recruitment agencies and medical insurance companies.
•Strategically developed KPIs for the western region that helped create match the institution’s rapid growth and long term vision.
•Successfully recruited over 180+ positions; ranging from blue collar laborer sales associates to senior managers in under 7 months.
•Assisted in the development of HR policies and procedures that were successfully implemented such as but not limited to: strategic recruitment analysis, annual appraisal systems, distribution of product knowledge, HR Policy Manual and more.
•Assisted in the creation of over 100 different job description profiles.
•Directly worked with recruitment firms, and ad agencies to achieve our recruitment targets as well as implement HR branding strategy.
•Assisted in process design for SAP. Developed Orientation Curriculum and Schedule that was later adopted by T&D department.
•Created and Implemented ABYAT GOES GREEN CAMPAIGN -recycling
•Acquired companies that have no significant revenue history with Bayt.com
•Transformed new leads into loyal accounts through relationship development
•Met with new and existing clients and assisted in strategies on HR recruitment
•Successfully delivered monthly targets and over achieved on targets set by the Territory Manager.
•Oversaw fulfillment of recruitment, training, customer care & executive search
