Manager - Insurance & Claims
National Central Cooling Company - Tabreed
Total years of experience :11 years, 2 Months
• Manage Tabreed’s insurance portfolio in the UAE and GCC region.
• Act as insurance adviser to companies outside UAE or the global programme to ensure that their risks have been properly identified and managed in the most cost effective manner.
• Protect the assets of the organization against insurable loss through the purchase of insurance or the selection of other financing methods to use the most efficient methods of risk financing
• Study the indemnity / liability /Insurance section(s) under Tabreed’s contracts to understand where the liabilities lies and accordingly to coordinate with the broker to arrange adequate insurance to meet the contractual requirements.
Compliance with Tabreed Contractual Terms & Policies
• Coordinate with relevant Stakeholders and Subsidiaries on their insurance requirements.
• Coordinate with insurance broker appointed by Tabreed on the renewal of property all risk, third party liability insurance, construction all risk, group medical, group life, Guidance and support in O&M HR Policies & Procedures
workman compensation, professional indemnity, directors and officers and other insurance policies as necessary.
• Review and negotiate policy terms with insurance broker and insurance provider.
• Review the policy document received from the broker/insurer to ensure the terms conform with negotiated offer
• Achieve cost savings / optimization through effective negotiation with insurance broker.
• Review Brokerage Agreement with the broker, negotiate terms and conditions and ensure full compliance and adherence to Tabreed contractual provisions.
• Provide supporting documents, cost analysis, estimates of claims value and negotiate with Loss Adjustor / Insurer.
• Coordinate with Projects department on the placement of construction all risk insurance requirements.
• Provide regular reports on insurance policies and claims.
• Maintain insurance register of all insurance policies.
• Organize regular meetings with Loss Adjustor, Insurance Broker and O&M department to follow up on insurance claims and assign actions to relevant parties.
• Liaise with Insurance Broker on District Cooling site surveys, risk identification, mitigation and overall risk assessment.
• Perform an asset valuation survey through competitive bidding with local/international consultants.
• Ensure insurance providers are A or A+ rated company. • Cost savings Tabreed Savings Guidelines on
• Ensure all insurance policies and compliant with UAE Law.
• Liaise with the broker with regard to market trend and provide updates to Tabreed on how the same is affecting Tabreed insurance programme .
• Maximize collaboration with Shareholders on general and specific insurance matters.
• Conducts annual insurance policy renewals and Maintains insurance limits and coverages to be consistent with contractual obligated insurance requirements.
• Provides insurance policy review and analysis.
• Manages and tracks insurance claims from initial investigation to resolution.
• Advises departments as to insurances needs and applicable overages.
• Providing risk improvement advises to the clients and point out the inadequacy of insurance covers.
• Ensures complete and sound claim settlements, legal reviews and investigations in accordance with company policies and procedures.
• Responsible for leading and directing a team of claims technicians
• Provide expertise to run the Claims team improving service standards and effectively manage loss costs and
expenses for consistent claims settlement policies and procedures.
• Conduct periodic audits of claims files to ensure compliance with company standards, and use results toward
efforts to improve Claims functions.
• Developing, planning and re-engineering in-house quality procedures, standards and/or specifications.
• Investigating and setting standards for quality and Fraud prevention activities.
• Coordinating with various Insurance Companies for improvements to the cover, betterment of premium rates,
deductibles etc.
• Adhering to legal requirements, industry regulations and customer quality standards set by the company.
Associate - ACII