karen abdel hak, Social Media Specialist

karen abdel hak

Social Media Specialist

Transmed

Location
Lebanon - Beirut
Education
Bachelor's degree, Hotel Management
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

Social Media Specialist at Transmed
  • Lebanon - Beirut
  • My current job since November 2017

Consumer goods company.
1) Analyze online communities, trends and conversations.
2) Up to date with the latest tools and social media tactics being used by brands and how to take advantage of opportunities to use new technologies and approaches.
3) Monitor effective benchmarks for measuring the impact of social media pograms.
4) Analyze, review and reports an effectiveness of campaigns in an effort to maximize results.
5) Monitor and engage in online conversations about the company and resolve consumer complaints found online.
6) Conduct public opinion and attitude surveys online to identify the interests and concerns of key groups served by the organization.
7) Weekly Status Report (align with digital marketing manager)
8) Develop content across owned and earned social media channels (facebook/instagram/blog posts/website)
9) Reports (based on facebook insights) at the end of the month
10) Online competitions based on occasions (Ramadan, world cup, christmas ..)
11) Extra research for any task(s) required from the corportate marketing department

sales & telemarketing at Vanille by Nicole Razzouk
  • Lebanon - Beirut
  • September 2016 to May 2017

Education

Bachelor's degree, Hotel Management
  • at Université La Sagesse
  • June 2016

Specialties & Skills

Critical Thinking
Microsoft Excel
Digital Marketing
Research
Social Media
baking,acting

Languages

English
Expert
French
Expert
Arabic
Beginner

Memberships

ACT ( ONG )
  • volunteer
  • October 2016

Training and Certifications

Training in F&B ( 2nd ) (Training)
Training Institute:
phoenicia hotel beirut
Date Attended:
June 2015
Duration:
400 hours
internship in F&B (Training)
Training Institute:
Terre Blanche spa & golf resort
Date Attended:
April 2014

Hobbies

  • baking pastries, social media , acting workshops,...
    i have completed 2 internship in the F&B department for a total of 5 months ( one in france as mentioned before and one at Phoenicia beirut ). i have done 3 acting workshops as well as an extra curricular activity..