كريم مصطفي علي

Training personnel on building customer relations and maintaining customer satisfaction.
Collaborating with internal departments to engage potential and existing clients.
Delivered training for fresh graduates on processes.
Accomplished the sales goal.
Liaised with the marketing department to develop campaigns, addressing the market properly.

Establishing communication with account holders, negotiating terms, ensuring.
customer satisfaction and closing sales.
Identifying leads for corporate accounts.
Coordinating and attending events to track and evaluate sales success.
Identifying short and long-term growth opportunities.

Strategically planning Big Brother's Investment annual marketing plan. Creating strong media relationships, developing concepts, and designing ideas. Executing comparison analysis of performance in the market and sales conversion percentages.

Designing personal marketing strategies to identify and contact leads. Conducting application reviews, and requesting support documents. Providing all disclosures and forms to customers required by the bank's policy.

Resolving customer issues. Responsible for daily reports for (ELAB) and (TMC).
Activating CRM for customer service.
Attended the following exhibitions:
The investment conference, Cairo (EUROMONEY) (Conrad 2007). You & the Banks exhibition, World Trade Center (2007) Al Ahram
Exhibition, Conference Chamber (2008) The
Mortgage Exhibition, Intercontinental Semiramees (2008), The investment conference (EUROMONEY), Intercontinental Semiramees (2008), The investment conference (EUROMONEY), Cairo Conrad (2009) The Mortgage Exhibition, and Intercontinental Semiramees (2009).