Berluti
LVMH
Total years of experience :12 years, 2 Months
•Berluti : Chalhoub Group
•Sales Exucutive February 2017 Till Present
Ensuring the highest level of customer service and satisfaction
• keep management informed by submitting activity and result reports, such as daily call reports, weekly work plans, and monthly territory analyses
• Delivering training sessions to staff by reviewing and revising orientation to products
• Developing and implementing new product training
• Evaluating competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise .
• Resolves customers by investigation problems, developing solution. preparing reports, making recommendation to management
• Offer clients a unique buying experience in compliance with Berluti selling ceremony
• Assess the knowledge about Berluti (Berluti house, the leather, the Berluti product )
• Explain the characteristics and benefits, the color and Patina
• Attracting customers by originating display ideas, following display suggestion or schedules,
Furla stores Qatar.
Managing and motivating a team to increase sales and ensure efficiency
• Involved in the setting of sales and financial targets.
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales
• Inspiring and motivating staff to increase sales.
• Taking action to address underperforming stores and employees..
• Oversee each store location and monitor and report on performance.
• Comprehending, interpreting and analyzing sales figures.
• Arranging and chairing team meetings to discuss strategy.
• Implement a retail plan for my area in line with company strategy.
• maintaining awareness of market trends in the retail industry, understanding forth coming customer initiatives and monitoring what local competitors are doing.
• Having overall responsibility for marketing, media exposure in my designated area.
• Mediating and resolving disputes between customers or suppliers and the company.
• Manage budgets set by retail managers
• Ensuring the highest level of customer service and satisfaction.
Maximizing store sales and profits.
. Responsible for the daily managing of staff and the assigning of duties
.Managing and motivating staff to increase sales and ensure business efficiency
. .Analyzing sales figures. . Developing, researching and implementing marketing strategies.
. Maintaining awareness of market trends and monitoring local competitors. .Manage budgets set by Retail Managers.
• Manage and address shrinkage and stock loss.
.Maintaining accurate records of all pricings, sales, and activity reports.
.Handle the cash register including all cash, and credit sales plus refunds and exchanges.
. Handled sales tracking and reporting. .Carry out responsibilities in accordance with company policies and objectives. . Responsible for the daily managing of staff and the assigning of duties. . Manage budgets and produce sales forecast. . Ensuring the highest level of Customer service and satisfaction.