Karim Dib, Automotive Service Advisor

Karim Dib

Automotive Service Advisor

Wieelz

Lieu
Qatar - Doha
Éducation
Baccalauréat, Mechatronics And Technology
Expérience
7 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 5 Mois

Automotive Service Advisor à Wieelz
  • Qatar - Doha
  • Je travaille ici depuis janvier 2023

- Greeting customers and conducting initial assessments of their vehicles to identify any issues or maintenance needs
- Communicating repair recommendations and cost estimates to customers, and explaining the work that needs to be done in a clear and understandable manner
- Scheduling appointments and coordinating with technicians to ensure that work is completed on time and within budget
- Monitoring progress and keeping customers updated on the status of their repairs, including any delays or issues that may arise
- Handling customer inquiries and complaints in a professional and timely manner, and working to resolve any issues to the customer's satisfaction.
- Maintaining accurate records and documentation related to customer service and repair work.
- Act as the link to all departments (call center, parts department, technicians, foremen, management…)

Technical Support Engineer à A.V Tech World Cup Event
  • Qatar - Doha
  • octobre 2022 à décembre 2022

- Monitor deployed assets in the venue
- Perform basic assistance involving IPTV system in the venue.
- Replacement and maintenance of installed digital media players (DMP) and/or accessories.
- Assist in tracking the inventory levels of equipment and materials.
- Perform Miscellaneous IPTV service-related duties.

Store Manager à Bob Finance
  • Liban - Bekaa
  • septembre 2021 à décembre 2022

- Responsible for all store requirements sales and marketing.
- Phone and it's accessories sales and marketing.
- Customer services.
- Western Union and BOB provided services.
- Daily and monthly flow of money calculations.

electrical and mechanical technician à araco readymix concerete
  • Liban - Beyrouth
  • juin 2021 à août 2021

internship in repairing heavy machinary and electrical motors

Supervisor à Lilys Resto
  • Liban - Bekaa
  • janvier 2014 à mai 2018

- Receiving and tracking orders, sending restaurant orders.
- Accounting.
- Supervising 10 workers (chefs, waiters, delivery...).
- POS
- Security Cams

Éducation

Baccalauréat, Mechatronics And Technology
  • à Rafic Hariri University
  • août 2021

Specialties & Skills

Solidworks
AutoCAD
Arduino
Fast Learning
Robotics
ROS(Robot Operating System)
Labview
Lego Mindstorms
Arduino
Proposal Writing/Reports
maintenance engineering
system automation
hardware
automation
Interpersonal Communication
Customer Service
Microsoft Office
Sales Strategies
Engineering
AutoCAD
Manufacturing
Project Management

Profils Sociaux

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Langues

Anglais
Expert
Arabe
Langue Maternelle

Adhésions

RoboBuilders
  • Coding/Mechanical Design/Project Manager
  • September 2014

Formation et Diplômes

Robot Operating System (Formation)
Institut de formation:
Rafic Hariri University
Durée:
60 heures
SolidWorks (Certificat)
Fundraising and Proposal Writing (Certificat)

Loisirs

  • System design
    I designed projects for engineering students and other indiviuals
  • Robotics
    Won mechanical design award at the fll competition in spain and the best project in lebanon.