Public Relation Specialist
Alfardan Group
Total years of experience :16 years, 4 Months
-Ability to manage Organisational work.
- we handle more than 5000 employee and more than 35 company.
-Processed background checks and coordinated drug screenings.
-Expedited preparation and compliance of files for health organization accreditation.
-Scanned confidential documents into electronic filing system and categorized them for retrieval and review.
-Monitored employee file compliance by utilizing computer system to generate reports.
-Audited each employee file to update incomplete and missing paperwork in a timely manner.
-Administers daily immigration workflow operations among Immigration Specialist.
-Monitors and follow-up pending Immigration transaction in the department.
-Update Recruitment on Immigration matters (i.e. workflow status, Nationality bans, Changes in
Employment Law).
-Prepares all Arabic Helpdesk requests from HR Coverage .
-Drafts, obtain signatures and stamp of all labor contracts for new hires.
-Arrange for Medical/Fingerprinting schedules without disrupting BU Operations.
-Arrange for Renewals (i.e. RP, HMC) and ensure copies are filed to avoid follow up with clients.
-Timely issuance of exit permits in line with the employee’s travel dates and validity of RPs.
- Leverage E-Government and develop relationships with Immigration Specialists colleagues/ clients
-answer calls and respond to emails
-handle customer inquiries both telephonically and by email
-research required information using available resources
-manage and resolve customer complaints
-provide customers with product and service information
enter new customer information into system
-update existing customer information
-process orders, forms and applications
-identify and escalate priority issues
-route calls to appropriate resource
-follow up customer calls where necessary
-document all call information according to standard operating procedures
-complete call logs
-produce call reports
-Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
-Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
-Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
-Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
-Completes operational requirements by scheduling and assigning employees; following up on work results.
-Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
-Maintains office staff by recruiting, selecting, orienting, and training employees.
-Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
-Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
-Contributes to team effort by accomplishing related results as needed.
oversee the design and printing of brochures, leaflets and posters
special offers on tickets, or an exciting poster campaign
deal with the press, making sure they have the opportunity to review the show
• Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
• Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.
• Prepares marketing reports by collecting, analyzing, and summarizing sales data.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
• Monitors budgets by comparing and analyzing actual results with plans and forecasts.
• Updates job knowledge by participating in educational opportunities; reading trade publications.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.