karim mahfouz

• Promoted from Accountant to Operations Manager based on outstanding performance.
• Managed accounting operations using Paradox Accounting Software, including invoicing,
inventory, customer accounts, and financial reporting.
• Supervised daily operations, employees, cashiers, and inventory management.
• Coordinated purchasing and shipments with international suppliers in China.
• Managed e-commerce operations and customer service across multiple online platforms.
• Created and optimized Meta (Facebook & Instagram) advertising campaigns to increase sales
and brand awareness.
• Designed marketing materials using Adobe Photoshop and Illustrator.
• Improved operational eƯiciency and supported business growth through process optimization.

• Managed inbound and outbound customer calls.
• Resolved customer inquiries professionally.
• Maintained excellent customer satisfaction and communication standards.

• Designed branding, advertising, and social media content.
• Prepared professional print-ready artwork for Flex, Vinyl, Mesh, DTF, Thermal Printing, and
Alucobond.
• Collaborated with production teams to deliver high-quality printing solutions.