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Karim Mohamed Hesham Mostafa Kamel Eissa Mostafa (Eissa), Field Service Engineer

Karim Mohamed Hesham Mostafa Kamel Eissa Mostafa (Eissa)

Field Service Engineer

silicon21

Location
Egypt - Cairo
Education
Bachelor's degree, Electrical and communication
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Field Service Engineer at silicon21
  • Egypt - Cairo
  • March 2011 to November 2014

1- Technical support and field service engineer who perform UPSs from APC .maintenance, testing, support services, startup services, installation and configuration beside firmware upgrades for APC by Schneider electric UPS models SUVT, Symmetra PX 160KVA, Galaxy 3500 and all one phase UPSs until 160KVA
.
2- Software solutions for CISCO products and ADSL routers.

Involved in various projects regarding the implementation, Field technical support and operation of APC UPS system for Data centers in highly prestigious companies such as Link Dot Net, Enppi, Ganope, General Motors, Dar el Fouad hospital, Egyptian free duty shop company, TEZ Tour, Mercedes Benz, Midor, OTVentures, MGM, Netherland Embassy, National Gas, Azadea, Hyperone supermarket, DHL, Nissan, Schlumberger, Echem, CBC, SGS, Cairo Airport, Henkel, BP, link dot net and many others.

Education

Bachelor's degree, Electrical and communication
  • at Modern Academy in Maadi
  • July 2009

1) USA - National Council of Examinees for Engineering and surveying (NCEES) Fundamentals of Engineering (F.E) examination at American University in Cairo (AUC). 2) NCEES Credentials Evaluations Report 3) EIT Certificate granted by KYBOELS,USA 4) Completed 3 courses in general education in AUC

Specialties & Skills

Communications
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Engineering
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After sales
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Technical Design
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Customer Service
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Negotiation
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Communication
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Computer
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Customer Service
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Personal
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Technical
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Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Data Communication (Training)
Training Institute:
Systems engineering of Egypt (SEE):
Date Attended:
September 2011
Mobile. Communication Package technologies (Training)
Training Institute:
SGEC
Date Attended:
October 2013
MCITP (Server Administration Microsoft Server 2008 R2) course (Training)
Training Institute:
IT gate
Date Attended:
November 2012
PLC and SCADA fundamentals (Training)
Training Institute:
SGEC
Date Attended:
March 2014
CCNA (Certificate)
Date Attended:
November 2010
Satellite System (Training)
Training Institute:
Telecom Egypt
Date Attended:
July 2008
Tracking System (Training)
Training Institute:
ETIT
Date Attended:
November 2013
International Computer Driving License (ICDL). (Certificate)
Date Attended:
January 2010

Hobbies

  • Karate
    Brown score
  • Classical Music