Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Karim Omar, Operations Specialist

Karim Omar

Operations Specialist·Amazon MENA

Egypt

Bachelor's degree, Business And Management

Work experience

Total years of experience: 4 years, 11 months

Operations Specialist

August 2024 - Present

Amazon MENA

Cairo, Egypt

August 2024 - Present

Managed multi-team projects to enhance seller and customer experience on Amazons platform.
Collaborated with cross-functional teams to resolve delivery and fulfillment issues, ensuring KPI
achievement.
Analyzed operational data to identify root causes and implement process improvements, improving
overall performance.
Partnered with program managers to drive solutions informed by seller feedback and customer insights.
Delivered proactive solutions to ensure stakeholder alignment and successful project execution.

Company industry:
Internet & E-commerce
Job role:
Accounting and Auditing

Instructional Designer | Content Creation and Translation (Task)

December 2023 - July 2024

Amazon

Cairo, Egypt

December 2023 - July 2024

Led instructional design projects for Amazon MENA fulfillment centers.
Collaborated with teams to refine content and optimize learning experiences.
Contributed to the enhancement of training programs to meet organizational goals and standards.

Company industry:
Internet & E-commerce

Learning Specialist

September 2023 - July 2024

Amazon AMET

Cairo, Egypt

September 2023 - July 2024

Launched the SPX5 Learning and Development initiative, delivering strategic insights and operational
improvements.
Acted as proxy Learning Area Manager during night shifts, showcasing adaptability and effective
leadership.
Conducted daily leadership meetings, optimizing learning strategies and ensuring adherence to quality
standards.
Recognized as Employee of the Month for significantly reducing site Defects Per Million Opportunities
(DPMO) also for the MENA sites.
Led virtual on-boarding sessions for MENA, ensuring seamless integration for new hires and alignment
with organizational goals.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Teaching and Academics

Subject Matter Expert

March 2022 - September 2023

Amazon

Cairo, Egypt

March 2022 - September 2023

Oversaw and guided a team of 25 new hires at Amazon EMEA, providing comprehensive training and
support.
Conducted specialized soft skills training to enhance customer issue resolution.
Implemented regular audits and one-on-one coaching for skill enhancement.
Handled supervisor escalations, supporting associates and addressing issues via ticketing.
Guided associates in policy adherence, enhancing their skills.
Contributed to fostering a positive environment as an engagement team member.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Shipping and Delivery Support Specialist

October 2021 - September 2023

Amazon EMEA

Cairo, Egypt

October 2021 - September 2023

Managed logistics inquiries and resolved escalations for AE, KSA, and EGY regions, maintaining high
customer satisfaction.
Reduced Average Contact Handling Time (ACHT) through targeted training and strategy optimization led
to reduce the department cost.
Consistently recognized for delivering exceptional service and fostering a collaborative team
environment.

Company industry:
Internet & E-commerce
Job role:
Accounting and Auditing

Head, Graphic Designers

July 2021 - June 2022

IEEE, Cairo University

Cairo, Egypt

July 2021 - June 2022

Led a creative team to produce high-quality visual assets for organizational initiatives, ensuring brand
consistency.
Collaborated across departments to meet diverse design needs, enhancing communication and
engagement.
Strengthened IEEEs visual identity through innovative design and effective team coordination.

Company industry:
Non-profit Organization
Job role:
Design, Creative, and Arts

Education

Advanced Academy

July 2022

July 2022

Bachelor's degree, Business And Management

Egypt

GPA (point): 3 out of 4

GPA (point): 3 out of 4

A formal discipline within business education that bridgesthe gap between computer science and well-known business disciplines such as finance, marketing, and management.

Skills

LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate

Languages

English

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Situational Leadership, Self-Leadership
Train the Trainer
Instructional Design: Adult Learners
E-learning Essentials: Instructional Design