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Karim  Tarhini, key account manager

Karim Tarhini

key account manager·MontyPay

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 10 months

key account manager

February 2024 - Present

MontyPay

Beirut, Lebanon

February 2024 - Present

-Manage a portfolio of clients, providing tailored fintech solutions including POS systems and online payment gateways
-Identify and engage potential leads to drive sales growth and expand Montypay’s market presence.
-Act as the main point of contact for clients, ensuring seamless onboarding and ongoing support.
-Collaborate cross-functionally to deliver client-focused solutions and resolve issues promptly.
-Monitor client performance and feedback to identify upsell opportunities and enhance satisfaction.

Company industry:
Financial Services
Job role:
Sales

account manager

July 2024 - February 2025

Gozilla Delivery

Beirut, Lebanon

July 2024 - February 2025

-Manage and nurture relationships with key clients, ensuring satisfaction and long-term partnerships with restaurants, retailers, and other service providers.
-Act as the primary point of contact for clients, resolving inquiries, addressing concerns, and providing tailored solutions to enhance their experience.
-Monitor partner performance metrics, offering insights and recommendations to optimize delivery operations, increase sales, and improve customer satisfaction.
-Develop and execute strategies to drive growth, including promotions, upselling, and exploring new revenue opportunities within the account base.
-Collaborate with marketing, operations, and customer support teams to ensure smooth implementation of partner campaigns and initiatives.
-Analyze data and trends to identify areas for improvement and work closely with partners to implement actionable solutions.

Company industry:
IT Services
Job role:
Sales

project coordinator

January 2024 - July 2024

facilitate international

Beirut, Lebanon

January 2024 - July 2024

Company industry:
Technical Maintenance & Repair
Job role:
Management

call center

March 2023 - June 2023

dar al shifa hospital

Hawali, Kuwait

March 2023 - June 2023

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

University la sagesse

June 2020

June 2020

Bachelor's degree, Business Administration

Lebanon

Skills

Account Growth

Expert

Communications

Expert

CRM software

Expert

Sales

Expert

Management

Expert

Business Development

Intermediate

Microsoft Office

Intermediate

Marketing

Beginner

critical thinking

Intermediate

Sales

Intermediate

CRM Software

Intermediate

Management

Intermediate

teamwork

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate