Site affair assistant manger
وزارة الاتصالات و تكنواوجا المعلومات ministry of communication and information technology
Total years of experience :18 years, 11 Months
• Overseeing the preparation, analysis, negotiation, and review of contracts related to the purchase or sale of equipment, materials, supplies, products, or services, to guarantee both the effectiveness & efficiency of these contracts.
• Ministry of Communication and Information Technology by conducting space and workplace planning, budgeting, purchasing of needed furniture & equipment, lease management, suggesting and overseeing renovation projects for a variety of reasons, ranging from improving efficiency to ensuring that facilities meet government regulations and environmental, health, and security standards, monitoring the facility to ensure that it remains safe, secure, and well-maintained, and for directing relevant staff, including maintenance, grounds, and custodial workers, to ensure safe and well maintained working environment.
• Follows up and supervises the performance of office services personnel, by hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions in collaboration with the HR Director, to ensure achieving the planned working standards.
• Managing the government & public relation function, by supervising the preparation of the periodic reports concerning the services offered by administration affairs, building the image with governmental departments, clients, vendors, business men associations, building distinguished relations with all governmental and official departments, as well as potential clients, supervising the issuance of attractive brochures and booklets illustrating company’s activities and services.
Ensures Environmental, Health & Safety requirements related to my job Policies are carried out.
Assisting site affairs Director, ministry of communication and information technology.
Employees Supervision.
Technical examination of the tenders and bids and selection of suitable companies following official policies.
Team leader.
Trainer.
Analytical thinking and decision making.
Working on creating the Special Conditions for tenders and selection of companies according to the required criteria.
Mediating the connection between different departments depending on the work required.
Fulfilling the needs for departments employees (EX: Hosting Departments)
Maintaining the buildings leased in terms of maintenance and cleanliness.
Raising the efficiency of work using computerized models.
Organizing monthly meeting with different company representatives to discuss current problems and find solutions
• Supervise and coordinate activities of workers involved in providing customer service
• Plan, organize, or coordinate the goals for employee measurements.
• Conduct training and development programs for new employees.
• Maintains day to day staffing adjustments as needed to accommodate for training,
• Perform monthly one-on-one reviews and quarterly performance evaluations
• Provide coaching, feedback and disciplinary action as appropriate.
• To ensure that the team follows established procedures for each service request, including logging, processing and progress chasing inquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction.
• Supports the Contact Center Manager in the development and implementation of technology and systems to ensure the most effective use of new technology and opportunities.
• Responsible for the everyday running of the shift and the solving of immediate customer problems.
having an education with computer department for the cods of pc and how to use it.