Sales Manager
Gatex Innovations
Total years of experience :19 years, 4 Months
Business Development in advanced monitoring systems and security systems.
Clients Presentation and follow up.
Sells products by implementing sales plans.
Mantains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societes.
2011 - 2013 Burj Al Arab Hotel -Dubai, UAE
Guest Service Executive / Sales Agent F&B
Responsibilities:
Information management, booking and reservation management.
Complaints & customer satisfaction monitoring and follow up excellence business.
Maintain a full and comprehensive knowledge of the products and services available across all business units within the sector.
Coordination between different departments, services.
Maintain seamless interaction with guests, guest & preferences
recognition, proactively action all their requests and requirements.
2010 - 2011 Fierro Boutique Hotel, Buenos Aires, Argentina
Front Office Agent
2006 - 2010 InterContinental, Buenos Aires, Argentina
Food & Beverage Assistant Manager
Reservation Agent
Hostess & Waitress
Responsibilities:
Meeting sales and profit targets and enhancement of margins through effective stock and controllable costs management.
Fully conversant with customers, mis en place and accompaniments,
food allergies, Wine & cocktails, team leader.
Supervision, implementation and managements of operational
procedures.
Consistent monitoring of F&B and service quality.
2005 -2006 Aquabarra Guest House - Búzios RJ, Brasil - Front Office Supervisor
2001-2004 Universitas Institute Buenos Aires Bachelor's Degree in Administration and Hotel Management