Sales Executive
Skynet Worldwide Express
Total years of experience :8 years, 11 Months
• General sales (Heavy & Light Import/ Heavy & Light Export)
• E-Commerce Inquiries (SOP / Rate / Local / & International /T&C)
• Account Client (SOP / Rate / Local / & International /T&C)
• Integration
• Monthly sales report
• Keeping files of all client
• Calling client for service evaluation
• Calling old customer to reconnect
• Receiving & placing customer service telephone calls
• Maintaining solid customer relationships by handling questions and concerns with speed
and professionalism
• Resolving customer complaints, managing database records, drafting status reports on
customer service issues
• Data entry and research as requires to trouble shoot customer problems
• Receiving & placing customer service telephone calls
• Maintaining solid customer relationships by handling questions and concerns with speed
and professionalism
• Resolving customer complaints, managing database records, drafting status reports on
customer service issues
• Data entry and research as requires to trouble shoot customer problems
• Controlling company and project documentations
• Following and improving document control procedure
• Review and update technical documents (Workflows and Document Log)
• Ensures all document meets formal requirement and company standards
• Prepares document progress reports
• Retrieve files as requested by employees and clients
• Manage the flow of documentation within the company
• Coordinates with Sub-contractor technical department for Project Document Submittals
• Managing Database
• Preparing and Collating reports
• Arranging meeting and appointments
• Handling correspondences