Karl Thomas Fabian, IT Support Specialist

Karl Thomas Fabian

IT Support Specialist

One.com

البلد
الفلبين
التعليم
الثانوية العامة أو ما يعادلها, Field
الخبرات
2 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 2 أشهر

IT Support Specialist في One.com
  • الفلبين
  • أغسطس 2017 إلى ديسمبر 2017

Handles Domain registration DNS configuration.
•Provides Email troubleshooting and supports email client set up (outlook, mobile devices).
•Help clients after setup, troubleshooting issues such as connectivity problems, data storage and security.
•Troubleshoot website issues.
•Provide assistance on WordPress, Joomla, Drupal installation.
•Handles billing and invoice queries and issues.

Technical Support Specialist في 1and1 Internet Philippines Inc. Asiatown, IT Park, Lahug
  • الفلبين
  • فبراير 2016 إلى أغسطس 2016

Troubleshoot website issues.
•Handles Domain DNS configuration.
•Provides Email troubleshooting and supports email client set up (outlook, mobile devices).
•Help clients after setup, troubleshooting issues such as connectivity problems, data storage and security.

Support Specialist
  • فبراير 2013 إلى ديسمبر 2013

Assume the responsibility of receiving and sorting incoming payments with attention to credibility
•Manage the status of accounts and balances and identify inconsistencies
•Issue and post bills, receipts and invoices
•Provide solutions to any relative problems of clients

Clark في Freight Forwarding and Multimodal Transport BusinessCoach, Inc
  • الإمارات العربية المتحدة
  • يناير 2010 إلى مارس 2010

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Field
  • في Institute/University : Cebu Institute of Technology – University
  • مارس 2012

courses: Airline Passenger Service Agent Program Omni Aviation Philippines Omni Airline Training Academy

الثانوية العامة أو ما يعادلها, Field
  • في Manuel
  • يناير 2010

courses: February 2019 Airline Passenger Service Handling Omni Aviation Philippines Omni Airline Training Academy

الثانوية العامة أو ما يعادلها, Field
  • في Manuel
  • يناير 2010

courses: March 2019 Airline Service Excellence Workshop Omni Aviation Philippines Omni Airline Training Academy

بكالوريوس, Field
  • في Nursing Institute/University : University of Cebu
  • مارس 2009

بكالوريوس, Field
  • في Nursing Institute/University : University of Cebu
  • مارس 2009

بكالوريوس, Field
  • في Nursing Institute/University : University of Cebu
  • مارس 2009

الثانوية العامة أو ما يعادلها, Field
  • في Nursing Institute/University : University of Cebu
  • مارس 2009

Specialties & Skills

CUSTOMER RELATIONS
MICROSOFT OUTLOOK
TROUBLESHOOTING
WEB SITE PRODUCTION
BILLING
APPLICATIONS
COMPETITIVE
CUSTOMER SERVICE