Karl Thomas Fabian, IT Support Specialist

Karl Thomas Fabian

IT Support Specialist

One.com

Location
Philippines
Education
High school or equivalent, Field
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

IT Support Specialist at One.com
  • Philippines
  • August 2017 to December 2017

Handles Domain registration DNS configuration.
•Provides Email troubleshooting and supports email client set up (outlook, mobile devices).
•Help clients after setup, troubleshooting issues such as connectivity problems, data storage and security.
•Troubleshoot website issues.
•Provide assistance on WordPress, Joomla, Drupal installation.
•Handles billing and invoice queries and issues.

Technical Support Specialist at 1and1 Internet Philippines Inc. Asiatown, IT Park, Lahug
  • Philippines
  • February 2016 to August 2016

Troubleshoot website issues.
•Handles Domain DNS configuration.
•Provides Email troubleshooting and supports email client set up (outlook, mobile devices).
•Help clients after setup, troubleshooting issues such as connectivity problems, data storage and security.

Support Specialist
  • February 2013 to December 2013

Assume the responsibility of receiving and sorting incoming payments with attention to credibility
•Manage the status of accounts and balances and identify inconsistencies
•Issue and post bills, receipts and invoices
•Provide solutions to any relative problems of clients

Clark at Freight Forwarding and Multimodal Transport BusinessCoach, Inc
  • United Arab Emirates
  • January 2010 to March 2010

Education

High school or equivalent, Field
  • at Institute/University : Cebu Institute of Technology – University
  • March 2012

courses: Airline Passenger Service Agent Program Omni Aviation Philippines Omni Airline Training Academy

High school or equivalent, Field
  • at Manuel
  • January 2010

courses: February 2019 Airline Passenger Service Handling Omni Aviation Philippines Omni Airline Training Academy

High school or equivalent, Field
  • at Manuel
  • January 2010

courses: March 2019 Airline Service Excellence Workshop Omni Aviation Philippines Omni Airline Training Academy

Bachelor's degree, Field
  • at Nursing Institute/University : University of Cebu
  • March 2009

Bachelor's degree, Field
  • at Nursing Institute/University : University of Cebu
  • March 2009

Bachelor's degree, Field
  • at Nursing Institute/University : University of Cebu
  • March 2009

High school or equivalent, Field
  • at Nursing Institute/University : University of Cebu
  • March 2009

Specialties & Skills

CUSTOMER RELATIONS
MICROSOFT OUTLOOK
TROUBLESHOOTING
WEB SITE PRODUCTION
BILLING
APPLICATIONS
COMPETITIVE
CUSTOMER SERVICE