Customer Service Executive
Aster Medical Centre
Total years of experience :4 years, 9 Months
Maintains medical records and report statistics required.
Performs miscellaneous job-related duties are assigned.
Provide training in new employees.
Handle and manage the continuous flow of information in doctors' offices in health care establishments.
Organize and maintain forms and office stationery required for front desk activities.
Respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
Provide secretarial support such as answering telephones, assisting patients, making follow up appointments.
Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information.
To keep the reception area ready for each working day, Earned management trust by serving as key holder, responsibly opening and closing store.
Sending pre- authorization request and insurance forms for approvals.
Settling bills of the patients
Can do Multitasking work
Can handle interface with people from various ops/level
Organize and maintain forms and office stationery required for front desk activities.
Respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
Provide secretarial support such as answering telephones, assisting clients, making follow up appointments.
Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information.