Senior Sales Associate and couch buddy
Landmark group
مجموع سنوات الخبرة :14 years, 1 أشهر
Oversee the entire furniture department operations of store and stand in for the manager on his absence.
Delivering excellent customer service, at all times
Work with a wide range of customers, including builders, designers and home owners to sell a variety of products.
Prepare customer quotes
Assist customers both by appointments and walk ins, while utilizing suggestive sales techniques and handling customer concerns.
Respond to inquiries with accurate pricing, inventory, returns and delivery information
Store and tag items according to warehouse procedures
Update Merchandise displays ad in store signage in keeping with current promotions
Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors
Ensure required store opening and closing duties are complete
Keeping up to date with current promotions and new products.
Making customers aware of offers on our great products
Speaking to customers to ensure that they are satisfied with their purchases
Maintaining personal knowledge by completing in-house training and workbooks.
Being friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
Remaining calm, patient and polite, if receiving customer feedback.
Being helpful and going out of my way to help our customers
Marketing and sales of designer fashion cloths, sports wear, optical and sun glasses and accessories.
liaising with teams such as buying, design and marketing to create design themes and plans, often months in advance, including window and in-store displays, signage and pricing concepts;
conducting research on current and future trends in design and lifestyle, and associated target market features;
meeting with business, sales managers and retail managers to discuss sales strategies;
identifying and sourcing props, fabrics, hardware and lighting;
maintaining a budget and negotiating with suppliers of visual materials;
working with architectural features of stores to maximise the available space;
using artistic skills or computer-aided design (CAD) packages, such as AutoCAD, Mockshop or Adobe Creative Suite, to create visuals and plans;
creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage - usually applies to those based in a head office;
visiting branches to coach in-store visual merchandising or sales teams to interpret the guidelines and training them in the execution of the visual concept;
assembling or dismantling visual displays in windows or in-store;
carrying out 'comp (comparison) shops' to maintain awareness of other retailers' visual merchandising concepts;
leading and motivating teams to complete displays to tight deadlines;
seeking feedback from colleagues and customers on the visual impact of displays and implementing changes.
