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Kasandra Baqaeen, Sales Development Representative

Kasandra Baqaeen

Sales Development Representative·Autodesk

Jordan

High school or equivalent, Tourism Management.

Work experience

Total years of experience: 7 years, 1 months

Sales Development Representative

January 2023 - January 2025

Autodesk

Amman, Jordan

January 2023 - January 2025

• Identified and researched potential leads using CRM tools and outbound prospecting strategies.
• Conducted cold calls, emails, and social outreach to generate new business opportunities.
• Scheduled and managed follow-up calls, emails, and meetings to ensure consistent communication with leads.
• Engaged with Customers to understand their business needs and pain points.
• Oversee a quarterly sales pipeline of $1M, engaging with customers to understand their needs, developing tailored proposals, and
following up on pricing and payments to ensure achievement of quarterly sales targets.
• Conducted discovery calls and qualification calls to determine lead suitability. - Consistently met or exceeded daily/weekly/monthly
targets for lead generation and qualification.
• Manage client engagement across all phases of the sales lifecycle.
• Provided feedback to marketing teams about the quality of leads and suggested improvements to campaigns.
• Collaborate with the sales team to optimize messaging and improve sales strategies.
• Building long-term relationships with prospects to keep them engaged for future opportunities.
• Developed a strong understanding of the companys products/services to effectively communicate value propositions .
• Consistently exceeding performance targets by achieving over 120% of quarterly goals.

Company industry:
Software Development

Office Manager

January 2022 - January 2023

Autodesk

Amman, Jordan

January 2022 - January 2023

• Manage day to day operations by performing duties such as: proactive walk throughs of site including to carry out safety
inspections, maintenance, and repairs.
• Coordinate work with outside vendors.
• Managing meeting room bookings.
• Ensure meeting room audio/visual equipment is in good working order.
• Manage cost administration and office budgets as it relates to project and operating costs.
• Serve as contact point of security related matters in case of any emergency cases.
• Initiate regular contact with department managers to understand needs and act to resolve issues that may arise.
• Handling the office needs from logistics and procurement.
• Submitting the invoices for the vendors.

Company industry:
Software Development

Project Officer

January 2019 - December 2022

Better Business

Amman, Jordan

January 2019 - December 2022

• Coordinating trainings & team building exercises.
• Preparing presentations & workshop related documents tailored to the trainees needs.
• Acquiring new business opportunities for the firm.
• Writing project proposals / business requirement documents in line with the clients objectives.
• Assigning project related tasks & responsibilities to different stakeholders.
• Monitoring project progress & facilitating any necessary interventions ensuring project time delivery.
• Analyzing financials & preparing budget / expenditure data.
• Supporting project managers with administrative activities & logistics.
• Analyzing, tracking, & reporting project data to key stakeholders.
• Preparing project evaluation reports.
• Reviewing business flows for other organizations & working on any needed transformations.

Company industry:
Management Consulting

Sales Representative

January 2018 - January 2019

Consulting Services Group

Amman, Jordan

January 2018 - January 2019

• Meet and exceed my monthly sales target through direct selling.
• Prospect and qualify customers through conducting outbound calls to potential prospects.
• Conduct face to face customer meetings to qualify customer needs and pain points
• Create a database of leads and clients that Im working with.
• Ensure customer satisfaction through sales process.
• Managing time through sales cycle between customer needs and team coordination.
• Routing large scale projects to the senior team.

Company industry:
Business Consultancy Services

Education

University of Jordan

January 2018

January 2018

High school or equivalent, Tourism Management.

Jordan

Jordan Hotel School

January 2014

January 2014

High school or equivalent, Hospital Management

Jordan

Skills

MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
DUE DILIGENCE
Intermediate
DUE DILIGENCE
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
SALES DEVELOPMENT
Intermediate
SALES DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
SALES PROSPECTING
Intermediate
SALES PROSPECTING
Intermediate
COLD CALLING
Intermediate
COLD CALLING
Intermediate

Languages

Arabic

Beginner

English

Beginner