IT Administrator
Aliyan Naeem IT and Network Services LLC
Total years of experience :9 years, 0 Months
• Handling Hyper-V, EXSI virtual Servers, Email Exchange Servers, Domain hosting.
• Using the MDM Airwatch console to manage Zebara mobile devices.
• Collaborating with FedEx on a third-party project.
• Providing technical support remotely to US and international clients.
• IT Helpdesk and Ticketing System through ManageEngine, PRTG.
• Configure and maintain Yeastar P570 PBX systems.
• Troubleshoot and resolve issues related to Yeastar PBX functionality.
• Implement and manage voice communication features such as IVR, call routing, and voicemail
• Configure and maintain VoIP Yeastar gateways TG 1600 for seamless communication.
• Troubleshoot and resolve connectivity and call quality issues related to VoIP gateways
• Managed virtual servers and administered Fortinet Firewalls, including security fabric integration and FortiGate VPN configuration
• Provided global technical support, troubleshooting hardware, software, and IT issues remotely.
• Conducted routine maintenance tasks, including updates, patches, and backups for system reliability.
• Work with virtualization servers such as R710, R740, Hyper-V, EXSI Local, and US Datacenter.
• Streamline server management for 40+ virtual machines (VMs) across Windows, Ubuntu, and Linux platforms.
• Migrate virtual machines from Virtual Box to EXSI 7.0 Virtual Server.
• Responsibility for G Suite console accounts and Azure VMs.
• Administer Office 365 Enterprise, including license and patch management.
• Configure and maintain Fortinet Firewall (100-F) for intrusion detection and prevention.
• Establish and manage VPN tunnels, such as Domain and FortiGate VPN, between different locations.
• Configuration of Forti-Voice Server for VOIP, including the assignment of SIP US numbers for international calling.
• Manage and deploy Domain Controller in Windows Server Standard 2016 R2, including Active Directory.
• Configure DHCP, DNS, Group Policy, and Active Directory in Windows Server 2012, 2016, and 2019.
• Monitor and maintain domain hosting and DNS A-records.
• Deploy and manage PRTG Network Monitoring Server for proactive network monitoring.
• Manage Microsoft Azure admin account, including user management and resource allocation.
• Administrator Google Cloud console and instances, ensuring proper configuration and security.
• Configure and manage network devices such as IP cameras, DVR, NVR, wireless cameras, and network printers.
• Procure IT equipment, including laptops, MacBooks, iMac, and other necessary devices.
• Deploy and configure an OS ticketing server for IT helpdesk ticket management.
• Provide end-user support and troubleshooting for various devices, including mobile phones, tablets, Android, and iOS.
• Configure Endpoint Protector for end-user monitoring and security on Mac and Windows devices.
• Manage Veeam for server backup, ensuring data protection and recovery.
• Configure ESXI 6.5 virtual server and create different virtual machines to support various applications and services. Install and manage the local Bonobo Git Server for repositories.
• Handle MAC OS and MAC products, including MacBooks, iMac, and Mac mini.
• Deploy biometric attendance machines with door locks.
• Backup G-Suite emails and convert them into .pst format for backup.
• Network Printer Installation and Maintaining
• Ethernet Networking
• Managing Active Directory
• Installation CCTV Cameras
• Managing DVR
• Installation Punching Attendance Machines
• Data Recovery / Image Making
• Help Desk Support
• Network Printer &File Sharing
• Provide Hardware Support
• Print Management
• Windows Server 2008
• Group Policy Management
• Maintaining Active Director
• Maintaining Users/ Groups
• DHCP& DNS configuration
• Remote Desktop Connection
Computer Science