Office Manager
Cityneon Ventures Middle East QFZ LLC
Total des années d'expérience :11 years, 2 Mois
Managing daily office operations, including coordinating administrative tasks, overseeing office supplies, and handling facility management
Scheduling and coordinating meetings, appointments and travel arrangements for high level executives
Assisting with budgeting and expense tracking, including monitoring office expenditures, and negotiating contracts with vendors
Building and maintaining strong relationships with existing clients and key stakeholders, ensuring customer satisfaction and loyalty
Conducting market research and competitive analysis to identify market gaps, customer needs, and areas for business growth
Managing the opening of the new office in Riyadh, assisting in submitting the documents to get the licence and become operational
Collaborating with other offices globally (US, Europe, ME & Asia) on new events such as EXPO’s, IP exhibitions and other events
Assisted Senior Management Team (Chief Executive Officer, Chief Investment Officer, Chief Compliance Officer/MLRO, and General Counsel)
with business and operational tasks to ensure efficient bank productivity and performance
Prepared and produced reports, presentations, profiles, drafting documents, emails, invitations, checking and responding to various emails, doing
numerous amounts of research on financial institutions and SWF’s
Managed CEO’s calendar, scheduling meetings via Zoom or MS Teams with international institutions, coordinated online ceremonies with other
partners/companies/banks
Assisted Compliance with KYC process, drafted and recorded regulation reports, provided full support as a paralegal on NDA’s, MOU’s Strategic
Partnership Agreements, Commission Agreements, and others. Helped with the implementation of the new financial system of the Bank
Managed external stakeholders such as auditors, lawyers, regulation institutions, and vendors
Highly involved in capital raising/roadshow/events planning, looked after the investors, and provided them with the details of the projects or any
information needed
Organized and managed the preparations of high-level visits from VIPs and Stakeholders to the Qatar office and bank
Handled incoming and outgoing correspondence, including post, email, and faxes
Screened telephone calls and inquiries and directed them as appropriate
Coordinated overnight travel arrangements and accommodations
Organized personal and professional calendars and supplied reminders of upcoming meetings and events
Created expense reports using Microsoft Excel spreadsheets
Prepared documents and compiled information for meetings
Handled all incoming and outgoing documents
Created, released and monitored all PR's and PO's through SAP system
Managed all office flow and supplies, including office driver's all vehicles related needs
Looked after many personal errands
Managed all clients rental and sales inquiries within the city of Doha, Qatar.
Supported a full process of property acquisitions for my clients.
Handled perspective buyers and clients to inspect and view properties through the medium of online advertisements, social media and open houses.
Provided administrative assistance to the managing director.
Managed all requests such as personal shopping needs and travel arrangements.
Maintained diary and correspondence.
Supported with scanning, photocopying and filing.
Reorganized the real estate paper files from 1960's to present day.
Maintained supplies of office stationery.
Meeting and Greeting visitors from all over the world at the front desc
Operated the switchboard and handling 80+ calls daily.
Managed all the booked meetings for senior management.
Arranged medical support for clients of Abbott Pharmaceuticals.
Handled administrative tasks.
Responsible for all planogram activity (handsets, tablets and accessories) to ensure a consistent and enjoyable customer experience in line with the commercial priorities for the period.
Supervised digital ticketing for pricing and content updates daily.
Managed IND internal email inbox - assisting stores with all queries or pointing them in the right direction within 24 hours SLA.
Raised purchase orders, maintained department budget tracker, report monthly spend Supporting Retail Refits team to ensure all new and refit stores receive correct fixtures and fittings for their store type.
Managed stock of all requires consumables. Maintained accurate records for all store characteristics.
Responsible for all marketing communications to support tactical activity within the one brief and tactical trading process.
Worked closely within LRCM, the Devices team, Vendors and their 3rd parties for a new Device Launch.
Organised all POS dispatches to stores, managing of POS and ensure the warehouse store characteristics database is accurate.
Contributed significantly as an integral member of a large team, with responsibility for account managing 25 recycling sites.
Proactively implemented efficiency measures and enhancing work processes as part of an commitment to continuous improvement.
Processed 30 customer and supplier orders per day, using excellent communication skills to interact with a diverse range of contacts
both internally and externally.
Successfully resolved problems and issues between depots and customers, and supported traders when needed.
Managed transport documentation such as Annex Vii and domestic transfer notes through it's full lifecycle, and generating
numerous reports.
Achieved all KPI targets since joining the company.
Provided comprehensive administrative support across the Confirmation, Movement, Completion and CRM departments.
Liaised extensively with customers to provide transaction information and respond to their requests, verify and issue transaction
photographs and documents.
Carried out administrative tasks such as faxing, printing and scanning with efficiency and accuracy.
Promoted from Temporary Agent to permanent member of staff within just 6 months.
Managed administrative activities, including handling post, photocopying, filing, processing electronic payments and creating, inputting and updating records on a database.
Prepared and reviewed files for court, tribunals, hearings and meetings.
Providing an exceptional standard of customer service when advising clients about company products and processing transactions
Cashing up at the end of each day, and processing weekly deliveries
Consistently achieving demanding monthly sales targets
Holding full responsibility for store performance, stock management and day-to-day store operations, including opening the store,
preparing floats, cashing up and creating sales reports
Leading the sales team, including conducting performance reviews, managing HR issues and resolving staff enquiries
Meeting departmental targets for the Home department for 9 consecutive months
BTEC Level 3 National Award in Travel and Tourism City & Guilds Level 2 Certificate in Travel in Tourism-UK Destinations
BTEC Level 1 Certificate in Hospitality, Travel and Tourism OCR Level 1 Key Skills Certificate in the Application of number OCR Level 1 Certificate in Adult Literacy
English as a Foreign Language
Completed secondary school with 10 GCSE's.