Projects Coordinator
Mott McDonald Limited
Total years of experience :13 years, 5 Months
Seconded under Emirates Nuclear Energy Corporation (ENEC) for the construction of the Physical Protection System of Units 1 - 4 in Barakah Nuclear Power Plant.
• Provided support and co-ordination for all direct contractors’ interfaces throughout Phase 1 and 2 of the project.
• Assisted in supervising the work of the construction team and tracking overall work progress, ensuring all works are implemented in compliance with the Plant’s Safety-Quality Standards and the Nuclear Licensing requirements.
• Identified and communicated project risks to senior management, ensuring that appropriate responses were introduced and implemented.
• Attended weekly progress, technical and interface meetings and managed project communications liaising with the various stakeholders in order to build and nurture mutually beneficial working relationships.
• Produced project documentation (progress reports, execution plans, flowcharts, etc.) and maintained project records.
• Monitored the implementation of all project HSE and QA processes and implemented corrective actions where necessary to ensure compliance with the project’s HSE and QA standards.
• Handled sensitive information and provided guidance to internal and external project stakeholders on information sharing, dissemination control, special access and safeguarding requirements.
• Established marketing and sales strategy in both organizational and project level, ensuring the company’s best competitive position in the market.
• Responsible for developing and maintaining commercially productive relationships with both new and old clients.
• Ensured that all company’s projects in execution met the constraints of scope, schedule, budget and quality.
• Supported and assisted the sales team with project documentation, supporting material and project plans.
• Liaised with various governmental entities for civil defense approvals, commercial licenses and environmental permits.
• Managed and coordinated operations, corporate marketing public/media relations and communications activities of the group.
• Directed Inbound and outbound marketing activities: Launched new website, social media management, new marketing material (brochures, catalogues).
• Opened new geographic markets and signed contracts of continuous and ad-hoc collaborations with new business associates.
• Established the Conference, Events and Banqueting Department; the project included the construction of two new conference halls and recruitment of 10 team staff.
• Introduced new operational processes and improved the overall customer experience in product delivery through monitoring, controlling, auditing and training activities.
• Formulated new corporate quality and health & safety policies and created the organization’s Code of Ethics and Professional Conduct policy.
• Corporate Social Responsibility: Coordinated with governmental entities and non-profit organizations to assist social groups in need. Introduced and coordinated the procurement, installation and operation of gas-powered heating and air-conditioning systems for two of the hotel units.
Sales of Marketing packages in companies (web design and development, Social Media, S.E.O. and S.E.M. services, etc)
Meeting with potential customers and presenting the company’s products and services.
Responsible for OTA, GDS and booking engine representation and management.
Implemented social media campaigns.
Inbound and outbound marketing.
Attended exhibitions and other events representing the company.
Contracting.
Sales B2B and B2C.
Assistant of Marketing & Sales Manager.
Executive secretary of the CEO and the board.
Pre-opening operations.
Communication with suppliers and other stakeholders.
Attended exhibitions and events representing the company.
" Responsible for the front office operations and the employees
performance.
" Responsible for the customer service.
" Crisis management and troubleshooting.
" Monitoring of accounts.
Tablist
• Monitoring and keeping accounts for events and conferences.
• Financial control and billing in all the F&B departments of the hotel.
Hospitality, Leisure and Tourism Management
Hotel and F&B operations