Kateryna Gavrylova

• Managing CEO appointments and booking of the Meeting Rooms.
• Listing, blocking, publishing & republishing properties in CRM.
• Assisting HR Manager with hiring process (searching for the candidates, booking of Interviews, reference check and collecting the documents for visa issuance), processing of documentation for the staffs (NOC, Salary certificate).
• Issuing of Agency Agreements with Developers (Preparing registration forms and providing company documents)
• Prepare weekly / monthly Reports (Achievement, Pipeline, Sales and Leasing transactions)
• Handling Petty cash and stationary requisitions.
• Preparing Power Point Presentation for the Management.
• Maintaining the customer data and leads registration in CRM, assigning them accordingly to the agents.
• Managing Marketing Campaigns’ (leads, feedback reports, preparing the roster for the agents).
• Assisting agents with new listings in CRM “Eveorex ERPOID” (adding new buildings, plots, new property listings, approving them and amendments.)
• Preparing Tenancy Contract, Form I, Contract A (seller), Contract B (Buyer) and Contract F (MOU).
• Managing company accounts in Dubizzle, Property Finder, Trakheesi.
• Monitoring calls tracking, clients inquires and portals (Dubizzle, Property Finder)
• Preparing RERA Permit number (Land, Building, Villa and Unit).
• Arranging RERA Training for the brokers and issuing of Broker cards.
• Asset Management (Issuing of Tenancy contracts / Riders, collect the payments, follow up on bounced cheques, resolve tenants’ complaints)
• Collecting Sales and Lease Transactions from agents.
• Issuing of Sales and Lease request forms for the agents’ commissions.
• Managing of suppliers for brochures, Flyers, Business cards.
• Shipments & City Mail distribution.
• Raising of purchase requisition for departmental requirements.
• Phone calls / Emails.

• Scheduled appointments /Phone calls.
• Documents verification with processors and Dubai Land Department
• Collected documents for the transfer (Title Deed, NOC, Passport/visa+ EID, POA, Certificates, etc.)
• Arranged documents legalization and translation as per DLD policy.
• Handled and recorded daily transactions.
• Maintaining database in CRM.
• Assisted sales team in business and events.
• Prepared daily / monthly reports of transactions.
• Sourced and maintained office equipment.
• Handled company email account and online booking.

• Patients registration.
• Promoted clinic services.
• Prepared Reports and statistics as required to the management and marketing.
• Scheduled hospital admissions, tests, scans and outside appointments for the patients.
• Obtained external medical reports as required by medical professionals.
• Handled with Insurances (Direct/ Reimbursement).
• Patient’s inquiries and resolve complains
• Maintained stock of forms and office supplies
• Provide training for new staff.
• Interpreter Russian / English
• Represented Clinic Services on Events and Exhibitions.

• Scheduled appointments / calls.
• Answered patients inquires and resolved complains.
• Provided needful information to the patients.
• Patients Registration.
• Admin work (email, scan, copy).
• Made schedule for the doctors in the system.
• Interpreted from English to Russian.

• Phone calls/ Emails
• Scheduled appointments / doctors.
• Answered patients' inquiries.
• Maintained the reception area.
• Patient registration.
• Admin work (email, scan, copy)
• Billing (Cash/ insurance).
• Reports for CEO.
• Handled Petty cash.
• Maintain office inventory and equipment.