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Kathleen Macapundag, waitress and cashier

Kathleen Macapundag

waitress and cashier·Al Diplomacy Hospitality Services

Qatar

Diploma, Slaughtering Operation NCII

Work experience

Total years of experience: 13 years, 7 months

waitress and cashier

July 2015 - Present

Al Diplomacy Hospitality Services

Qatar

July 2015 - Present

1. Looks after the necessary preparation before the start of operation,
2. Smile then greet the guests.
3. Sit the guest and offer a hand menu.
4. Take and confirm the order
5. set. up the table and deliver the order
6. Attend to guests inquiries, request and complants.
7. give the check upon guests request
8. payment process, and
9. express gratitude tp the guest while leaving

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Beauty and Sales Consultant

September 2013 - March 2015

Beauche International

Philippines

September 2013 - March 2015

1. Greeting customers
2. Advising customers on products
3. providing the best customer service possible
4. handling claims
5. processing returns and exchanges
6. building customer loyalty
7. preparing merchandise for sale
8. assisting in the display of merchandise
9. updating sales logs

Company industry:
Sales Outsourcing
Job role:
Sales

office staff

August 2012 - July 2013

Mighty L & K

Philippines

August 2012 - July 2013

1. operate office machines, such as photocopiers and scanners, facsimile machines, voicemail system and personal computers.
2. maintain and update filing, inventory, and database system, either manually or using computer.
3. compile, copy, sort, and file records of office activities, business transactions, and other activities.
4. review files, records and other documents to obtain information to respond a request.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

MMS Development Training Center

September 2014

September 2014

Diploma, Slaughtering Operation NCII

Philippines

Central Mindanao University

April 2012

April 2012

Bachelor's degree, Agriculture - Animal Science

Philippines

Skills

Consultant Coordination

Expert

Inventory Valuation

Expert

Customer Service

Expert

MS Office Automation

Expert

Sales

Expert

customer service, teamwork, negotiation and persuasion, problem solving, confidence, leadership,

Expert

Communication

Expert

Initiative

Expert

Ability to work under pressure

Expert

Organisation

Expert

Self Motivated

Expert

Consultant Coordination

Expert

Inventory Valuation

Expert

Customer Service

Expert

MS Office Automation

Expert

Sales

Expert

Languages

English

Expert

Training and Certifications

Certifications
food handlers certificate
Jul 2014
Good Manufacturing Practice
Oct 2014