Kathrina Payot, Cafe Waitress

Kathrina Payot

Cafe Waitress

Gossip Desserts

Location
United Arab Emirates
Education
Bachelor's degree, Commercial Cooking
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Cafe Waitress at Gossip Desserts
  • United Arab Emirates - Dubai
  • My current job since May 2015

I am working as Café Waitress which requires the following:

o Prepare tables for guests, including the setup of silverware and glassware.
o Greet customers in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.
o Inform customers of daily specials and taking orders.
o Check food and beverages for quality and presentation before serving to customer/s.
o Serve food and beverage to customer/s.
o Receive customer payments and process transactions.
o Clear, clean tables and coffee shop area promptly according to proper sanitation standards.
o Knowledgeable in making Daily Reports (ordering, receiving, inventory, wastage)of Pastry items.
o Basic knowledge as Barista making Coffee (hot and cold coffee), Tea, Fresh Juices, Mocktails and Smoothies.

Waitress at London Business Group
  • United Arab Emirates - Dubai
  • May 2013 to May 2015

I am working as a Waitress which requires the following:

o Waiters and waitresses must be on their feet for long periods of time.
o Professional and friendly. (Even in tough situations)
o Team player.
o Effective communication skills with guests and staff.
o Quick thinking.
o Ability to lift heavy trays filled with glassware/food.
o Basic math skills.
o Great attention to detail.

Dining Personnel at Confucian Meal Inc.
  • Philippines
  • November 2011 to January 2013

o I worked as a dining personnel which includes five different stations. (Server, Bar Person, Pantry Person, Host and Cashier).

o As a Server my primary duty is to provide good customer service, take orders and deliver food. Servers are expected to answer questions regarding the menu. I work closely with other wait staff and the kitchen to ensure the restaurant is operated efficiently.
o As a Bar Person my role is to open and close the bar at the specified opening and closing times. Requisition stock as required and keep the bar stocked, to meet business needs. Clean the bar and all equipment, and maintain the bar in a clean and hygienic condition at all times and most of all serve drinks to the guests efficiently and quickly.
o As a Pantry Person I make sure that the food ordered are properly serve to their tables. Double check if the order is ready and complete. Ensure proper inventories on beverage supplies. Clean and sanitizes work station and equipment.
o As a Host my primary duty is to greet, lead and seat the guest to their table and at the same time provide them menus. I also supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners.
o As a Cashier, I’m in charge at the cash register. This would include cash and card transactions, tipping out staff and balancing the register at the end of the shift.

Team Member at Philippine Pizza Inc.
  • Philippines
  • April 2011 to November 2011

*Greeting and serving customers or preparing great food behind the scenes, as team member is friendly, outgoing
and eager to please. The need to share my enthusiasm and passion but also my ability to handle our past-faced
working environment with positivity and good humor.

Education

Bachelor's degree, Commercial Cooking
  • at ICCT Colleges Foundation Inc.
  • December 2010

Specialties & Skills

Effective communication skills in dealing with guest and staff
Computer Literate
Ability to lift heavy trays filled with glassware/ food.

Languages

English
Expert
Filipino
Expert
Turkish
Beginner

Training and Certifications

Basic Food Hygiene Training (Certificate)
Date Attended:
July 2013
Valid Until:
July 2015
On the Job Training (Training)
Training Institute:
Greenhills Elan Hotel Modern
Date Attended:
July 2010
Duration:
600 hours
Live in seminar and Tour (Training)
Training Institute:
Atrium Hotel, Philippines
Date Attended:
December 2009
Duration:
48 hours

Hobbies

  • Reading Inspirational books, Surfing the internet, Food Lover