SALES AND CUSTOMER SERVICE EXCECUTIVE
ROSHANA ENTERPRISES LTD
Total years of experience :3 years, 2 Months
In my previous job, I worked in both sales and customer service roles. As a sales representative, I was responsible for reaching out to potential customers, explaining the products and services we offered, and persuading them to make a purchase.
I was also responsible for maintaining accurate records of all sales made and following up with customers to ensure their satisfaction and address any concerns they had.
In my customer service role, i assisted customers with any issues they encountered with our products or services. I was responsible for answering their questions and resolving their problems in a timely and efficient manner. I always made sure to listen carefully to their concerns and provide them with the best possible solution.
Overall, I enjoyed my time in both sales and customer service roles and found it rewarding to help customers find the products and services that best fit their needs.
Thesis: The Impacts Of Human Activities On The Drainage Networks In Bwaise Catchment In Kampala District By Kato Ivan:2010 Supervised By MR NSEKA DENIS (MUK) lecturer. March -2009 -Training on solid waste management by Makerere Environmental Association. April 2009 - Awareness training on nature conservation by Nature Uganda and Makerere University Environment Management Association July 2009 -Course in Participatory Rural Appraisal (PRA) and community action planning (CAP) by ECODEF Sept 2009- Training Workshop on conservation and sustainable Development by (MUEMA) October 2009-Training in conservation of medicinal plants and endangered species by Uganda Wild Life Center (UWEC) June 2010 - Sustainable Integrated Agricultural Principles and Practices By Katende Harambe Rural Urban Training Centre.