كوثر سيد

• Led the end-to-end recruitment cycle, managing the hiring process for multiple roles across various
departments, significantly reducing time-to-hire and ensuring high-quality talent acquisition.
• Collaborated with department heads to address staffing needs and ensure the alignment of HR
strategies with organizational goals, optimizing resource allocation and workforce productivity.
• Established and maintained accurate employee records, ensuring compliance with labor laws and
internal policies.
• Acted as a trusted HR advisor, addressing employee concerns, mediating conflicts, and fostering
a positive workplace culture.
• Spearheaded performance management efforts, conducting reviews, implementing improvement
plans, and enhancing employee engagement.
• Managed employee benefits and compensation, introducing both monetary and non-monetary
benefits to enhance employee satisfaction and retention.
• Initiated, developed, and successfully finalized a fully functional HRMS system, streamlining HR
processes, improving efficiency, and ensuring data accuracy.
• Organized several employee engagement events and team-building activities, which contributed to
enhanced employee morale and stronger workplace culture.
• Ensured regulatory compliance with labor laws and company policies, mitigating risks through
proactive HR strategies.
• Streamlined payroll and salary adjustment processes, ensuring accuracy and timely disbursement.
• Implemented HR policies and procedures, promoting consistency, fairness, and organizational
efficiency.
• Designed and conducted orientation programs to seamlessly integrate new hires into the company
culture.
• Managed employee separations, including exit interviews and necessary documentation, to ensure
smooth transitions.
• Played a key role in identifying areas of improvement within HR processes and implemented
changes that resulted in better alignment with business goals, improving overall operational
efficiency.

Human Resources Responsibilities:
• Led talent acquisition locally and internationally, sourcing, interviewing, and hiring top talent across
departments, including FOH and BOH.
• Managed workforce planning and staffing strategies for multiple sub-brands, ensuring the optimal
allocation of human resources to meet business needs and support operational efficiency across
all locations.
• Established a strong employee relations framework, effectively addressing concerns, resolving
conflicts, and ensuring compliance with labor laws.
• Managed and administered comprehensive employee benefits programs, including health and life
insurance, transportation, and paid time off, while negotiating competitive compensation
packages.
• Designed and facilitated training programs to enhance employee skills, knowledge, and career
development.
• Developed a leadership pipeline, identifying and mentoring high-potential employees for future
managerial roles.
• Maintained accurate payroll and attendance records, ensuring compliance with labor regulations.
• Implemented employee engagement programs, fostering motivation, recognition, and retention.
• Spearheaded the performance management process, conducting evaluations, implementing
improvement plans, and promoting a culture of accountability.
• Developed and enforced HR policies, including dress codes, codes of conduct, and disciplinary
procedures, ensuring alignment with company culture and legal requirements.

Project Management Responsibilities (Sub-Brands: Intoku, Wolf Bakes, Karam Arab, Break):
• Finalized selling prices based on costing sheets provided by the cost controller, ensuring
profitability and market competitiveness.
• Oversaw content creation for social media, including photoshoots and reel production, ensuring
high-quality content for brand consistency.
• Approved and finalized monthly social media content, reviewing posts before they were published
to maintain brand alignment.
• Led new product photography and ensured high-quality visual representation across all
platforms.
• Oversaw website updates, ensuring accurate and up-to-date product listings, pricing, and brand
messaging.
• Negotiated deals with suppliers, vendors, and partners to optimize costs and improve brand
positioning.
• Conducted quality checks on branding, content, and product consistency, ensuring high
standards across all customer touchpoints.
• Coordinated cross-functional efforts between marketing, operations, and design teams to ensure
seamless execution of campaigns and product launches.

Partner with company leadership to develop and execute HR initiatives that promote a positive workplace culture and support business objectives.
• Manage the end-to-end hiring and training process for new employees, ensuring a seamless and engaging experience for both candidates and hiring managers.
• Continually develop and maintain HR policies and procedures that align with company values and promote a diverse, equitable, and inclusive workplace. Regularly educate employees on company policies and ensure the employee handbook is up-to-date.
• Serve as a trusted advisor to employees on HR matters, providing guidance on benefits, payroll, and other employment-related issues.
• Prepare and submit all necessary HR documentation, including letters, certificates, and reports, to ensure compliance with legal and regulatory requirements. Proactively identify areas of risk and recommend solutions to mitigate potential liabilities.

Provides information by answering questions and requests.
Maintains continuity of work operations by documenting and communicating neededactions to management; discovering irregularities; determining continuing needs.
Monitor office supplies inventory and place orders
Assist in the onboarding process for new hires
Coordinate with IT department on all office equipment
Oversee company’s project management system and update it
Acted as traffic controller within the design department

Provides confidential secretarial and administrative support for the principal executive orexecutives, to include managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, and dealing with administrativeproblems and inquiries as appropriate.
Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies
Composes and prepares written documentation and correspondence for the office; screensand evaluates incoming and outgoing correspondence and prepares responses asappropriate.
Coordinates and oversees the day-to-day management of supplies, equipment, andfacilities for the organization, as appropriate, to include maintenance, inventorymanagement, logistics, and related activities.
Responsible for staff payroll, vacations, end of service indemnities and business tripformalities
Maintain records of personnel-related data (payroll, overtime, personal information, leaves, etc.) in both paper and the database and ensure all employment requirements aremet
Supervise terminations, resignations and departing
Support the recruitment/hiring process
Prepare monthly manpower status report
Initiate contact with vendors to check availability of needs
Check shipments to ensure quality and quantity of purchased items
Responsible for maintaining a record of all outstanding purchase orders with vendors.
Monitor all purchase requisitions and handle adjustments with vendors
Coordinates imports and exports.
Responsible for purchase of all the imported items related to all company’s restaurantchains
Coordinate and supervise the purchasing process of all equipment, small ware, décor andspare parts.
Review freight rates: air, courier, and land

• Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, and databases;
• Managing and maintaining invoicing system & assisting account managers with media planning
• Dealing with suppliers and other media agencies for services
• Liaising with staff in other departments and with external contacts;
• Ordering and maintaining stationery and equipment;
• Organizing and storing paperwork, documents and computer-based information
• Resolves administrative problems by analyzing information; identifying and communication solutions.
• Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Accomplishes department and organization mission by completing related results as needed.

Working for CARAT ADVERTISING EST. as an Executive Assistant
• File and retrieve documents and reference materials
• Monitor, respond to and distribute incoming communications
• Liaise with internal staff at all levels
• Co-ordinate creative based work
• Recommending the most appropriate types of media to use, as well as the most effective time spans and locations.
• Identifying target audiences and analyzing their characteristics, behavior and media habits.
• Presenting proposals, including cost schedules, to clients.
• Making and maintaining good contacts with media owners, such as newspapers, magazines and websites.
• Maintaining detailed records.

Worked for International Journals of Applied Educational Studies (IJAES) as an Editorial Office Manager
• Build and manage international, highly prestigious academic Editorial Boards
• Promote article submissions, execute existing strategies, innovate and implement new strategies to promote article submissions
• Monitor the review process of scientific articles and ensure efficient follow-up
• Support authors and academic editors via email and phone