Customer service representative
Aster DM Healthcare
مجموع سنوات الخبرة :8 years, 5 أشهر
Familiar with CRM systems and practices
Proven customer support experience
Excellent track record of meeting deadlines
Strong hold on customer database handling
Customer orientation and ability to adapt as per
situation and requirement
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effective
Emerging Technology, india
Making quotation and invoices for WQMS, AQMS,
industrial lighting and I/o products.
Product reconciliation for invoice submission.
Coordination with customers relates to the project and
invoices.
Preparation and submission of daily reports and daily
progress.
Evaluate and prioritize customer support cases
Act as the primary liaison between company and our customers
Communicate and solve customers problems via phone, email,
live chat and face-to-face meetings
Act as a consultant and offers solutions for customers'
problems
Track and manage your work record
Work with all internal groups, including support, sales,
engineering, product management, and consulting
SKILLS
Ms office, SQL, python, windows 8, 10