Kavya كريشنان

Managed end-to-end employee lifecycle processes including onboarding, off boarding, transfers, promotions, leaves, and terminations.

Processed HR transactions such as contract changes, payroll inputs, and benefits administration across HR platforms.

Maintained HR systems (SAP Success Factors, Service Now, Salesforce), ensuring timely and accurate data entry.

Acted as the primary contact for employee HR queries and service escalations, resolving concerns efficiently.

Collaborated cross-functionally with HRBPs, payroll, IT, and benefits teams to

ensure seamless service delivery.

Conducted regular audits of employee records, ensuring data integrity and compliance with data privacy policies.

Supported HR technology improvements by assisting with automation projects and system upgrades.

Maintained SOPs and documented processes, ensuring standardized and globally accessible HR procedures.

Managed full-cycle recruitment processes including job posting, resume screening, interviews, and hiring decisions.

Partnered with hiring managers to understand role requirements and source top talent effectively.

Reduced average time-to-fill by 20% through efficient candidate management and proactive sourcing strategies.

Conducted offer negotiations, background checks, and onboarding coordination to ensure smooth hiring transitions.

Administered employee benefits enrollment and claims processing in

coordination with the HR Manager.

Resolved employee inquiries related to benefits and HR policies as part of the Global Centre Team.

Maintained accurate recruitment data and candidate pipeline metrics using applicant-tracking systems (ATS).

Ensured compliance with employment laws and internal policies throughout the recruitment process.