Receptionist
fäm Properties
Total years of experience :9 years, 6 Months
Welcomes clients and visitors with a warm smile. Always looking professional and always go extra mile to assist anyone in the lobby area. Making sure front area is always looking neat and pleasant. Answer all phone calls in an excellent manner and provide available options for clients. Handle all complaints. Providing the best customer experience. Securing all packages, deliveries, monitoring log book and keeping everything organize. Setting up and booking meeting rooms for Directors and Managers. Stays focused, calm and on a well behaved manner at all times. Multitasking and can work even without supervision.
Answer all calls and provide information for general inquiries. Also do online chatting. Handle all types of billing disputes. Also handles customer complaints and making sure the customer is satisfied with the resolution. Making daily, weekly and monthly reports for different kinds of transactions.
Handle the whole operations of the restaurant. Making daily reports and checking all inventories made by personnel. Responsible for checking all equipments and making sure crews perform their jobs correctly. Handle customer complaints and resolving them immediately. Always provide 100% customer satisfaction.
Responsible for scanning orders. Making sure items from the customer's bag tally with the items scanned from the monitor. Greet customers and always smile. Provide excellent customer service as always.
Call Centre position and promote the company's products. Provide information to general inquiries.
Enjoying the travel from time to time as we cater nationwide venues. Greet and smile to them always. Was also a Buffet Waitress. Handles the whole lay out of the buffet and making sure it will attract guests.
Showcase all the showroom. Presenting all the units we have available. Maintain a good relationship with the customers as always. Provide the customers with options so they can decide which to choose and which will be more convenient and practical.
We were the Frontliners of the business. Responsible for taking orders from the customers. Enhanced selling skills to promote the company. Providing great customer service and making sure the customers are well taken cared of.
Was a Scholar and was able to maintain required grades all throughout college years. Had a good relationship with all people including facilities and professors.