Field Specialist/ Customer Service Level
Developing Basic knowledge In Oil and Gas
Total years of experience :22 years, 6 Months
Training as part of a team of one of the world leading Sector
· Offshore and onshore Production Operation
· Seismic, Organic materials and hydrocarbon exploration
· Safety and Environment awareness
· Offshore Safety Regulation
· Service & Repairs on Engines, keeping track records of servicing, preventing errors
· Diagnostic test of the Engine, system and the chassis
· Day- day work plan
· Working with records (Data)
· Communicating with customers for an effective repair and satisfaction
· Counseled clients in individual and group sessions to assist them in dealing with substance abuse, mental and physical illness
· Interviewed clients, reviewed records, and liaised with other professionals to evaluate mental or physical condition of client
· Collaborated with counselors, physicians, and nurses to plan and coordinate treatment, drawing on social work experience and client needs.
· Monitored, evaluated, and recorded client progress with respect to treatment goals.
· Referred patients, clients, or families to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
· Counseled and aided family members to assist them in understanding, dealing with, and supporting the client or patient.
· Planned and conducted programs to prevent substance abuse, to combat social problems, or to improve health and counseling services in community.
· Supervised and directed other workers who provided services to clients.
· Ghosted, Installation, and Configuration of windows Based Desktop and laptops
· Troubleshooting Peripheral devices Installation, Soundcards Memory, Hard drive
· WINS, DHCP, TCP/IP Configuration LAN and WAN
· Ensured that SLAs are adhered and Compliance checks and tests
· Supported over 300 Desk top users on an NT Server Platform
· MS Office Suite 98/2000 Support and Installation.
· Resource of computer Hardware/Software problems in line with departmental SLA
· Ensured that Systems are kept up to date
· Configuration of PCs printers on the entire network Print queues etc
· Ensured Users are logged onto Domain Severs correctly
· Workshop Maintenance, keeping records of tools, special tools and spear parts
· Working on the new and present methods to equip equipment maintenance
· Machine Inspection on all types of engine and machinery for require performance
· Safety Management
· Repair & Report writing
· Service & Repair of Heavy duty Generators, installation of Power Plant, keeping records.
· Safety Regulation Inspection making sure that the users are not at risk of fire outbreak, misuse or careless mistakes that are hazardous.
· Maintenance of Power Plant
· Maintenance Inspection
· Assembling of Engines & Motors
· Installation and configuration of software
· MS Outlook/email configuration
· PC hardware upgrades and set up and troubleshooting
· Trained Internet users
· Configured Server and clients to log on to the internet Using Wingate
· Set up User workstations and connecting User PCs on to the network
· Added network cards to computers and connecting them to the network
· Supported windows 65/98
· Antivirus Installation on a network and file and print sharing
· Terminated and trouble shooting network cables
· PC broke / fixed and General repairs and troubleshooting
· Corporate training of company staff and support
· Complete General support and Systems administration
· Provided Solutions to General Technical problems
· Repair & Service of Equipment in the production line and within the organization
· Welding & Fabrication
· Management of Production line
· Workshop Practice (Lath Machine, Shapers, and Milling Machine)
· Safety Guideline & Rules Regulation