Security Officer ( Assistant To Manager)
Qatar Duty Free
مجموع سنوات الخبرة :16 years, 10 أشهر
Investigate Retail Shrinkage & Recommending Shrinkage Prevention Process.
Investigate Fraudulent Sales Transaction & Internal/External Theft
Investigate Fraudulent Card Transaction
Apprehend shoplifter & Deal As Per Set Guidelines
Assist Charge Back Team To Recover Failed Payment/Hard declined case.
Assist Stock Audit Team Controlling Stock
Risk Assessment, Incident Review & Recommendation
Analyse mass sales transactions data using Microsoft Dynamic AX
Liaising with Retail IT Team To Develop Retail Loss Prevention Auditing Process on AX as per the Business Need.
Making Dynamic AX User Manual for the Security Team and for the Operational Team.
Conduct Store audit periodically & escalate issues & recommend preventive measure to Management
Liaising with Security System IT Team in drawing CCTV Layout of the Retail Store and Following Up for New CCTV Lay Out/Fixing Issues.
Dealing Court Cases, follow up with public prosecution/local authority when required.
Preparing Retail Loss Prevention SOPs for the Security Team and for the Company.
Supervising Shift/ CCTV Operation
Managing Contract Security Guards
Ensure Security & Safety Of the Airport Retail Premises, employee & Passenger.
Liaising With Airport Police, Aviation Team & all other relevant department
Supervising Warehouse Security Shift Operation
Updating all the Incidents To Management
Working individually or as team to achieve the set KPI of shrinkage reduction
Supervise team members and lead shift operation.
Conduct fire safety & security training for employee.
Investigate all incidents involving guest/staff.
Ensure safety & security of all employee/guest & property.
Manage contract security & coordinate with all the relevant concerned accordingly.
Coordinate with the local Police and CID.
Update all incidents to Management.
Solve customer complaint as per hotel standard.
Audit fire safety & security aspect in the hotel & in staff accommodation.
Attend all training and meetings for operation & career development.
Ensure safety & security of all employee/guest & property.
Conduct patrolling.
Operates CCTV surveillance.
Report all incidents to duty Senior.
Investigate incident & update Management.
Write informative reports to Management.
Solve customer complaint as per hotel standard.
Inspect all safety & security concern.
Attend all trainings and meetings for operation & career development.
Ensure safety & security of all employee/guest & property.
Conduct patrolling.
Operates CCTV surveillance.
Keys handling & Pass issuance to workers/visitors etc.
Access & Exit control to unauthorized individuals.
Report all incidents to duty management.
Inspect all safety & security concern.
Attend all training and meetings for operation & career development.
SSC-3.88 HSC-2.88