kelani Ibrahim , customer support team supervisor

kelani Ibrahim

customer support team supervisor

Pinnacle group

Location
Kuwait - Al Ahmadi
Education
Bachelor's degree, Marketing
Experience
7 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 1 Months

customer support team supervisor at Pinnacle group
  • Kuwait - Al Ahmadi
  • My current job since May 2021

Customer service,
Bookkeeping,
Team work,
Creating SOP,
Training and coordinating,
Problem solving.

Sales Assistant at Rawaj international
  • Kuwait - Al Fahahil
  • September 2019 to April 2021

Customer service and restaurant. Sales and event organizers

mall supervisor at shoprite
  • Nigeria - Lagos
  • February 2017 to June 2019

Educating, coordinate, team building and data management. Also being an intermediary between the management and the field staffs. Ensuring proper work flow and proper handling of the required facilities.

Education

Bachelor's degree, Marketing
  • at Lagos State University
  • March 2011

Specialties & Skills

Negotiation
Supervising
Management
Hospitality
planning
marketing
accounting
teamwork
problem solving
restaurants management
staff training
team management

Languages

English
Expert
Arabic
Intermediate

Training and Certifications

effective customer relation and management (Training)
Training Institute:
Lagos NURTW(1st BRT)
Date Attended:
February 2009
Duration:
4 hours
customer service and attitude development (Certificate)
Date Attended:
March 2010

Hobbies

  • football