Kelly Downing, Business Development Manager

Kelly Downing

Business Development Manager

Ertekaz Technology

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Economics
Experience
2 years, 7 Months

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Work Experience

Total years of experience :2 years, 7 Months

Business Development Manager at Ertekaz Technology
  • Saudi Arabia
  • March 2013 to August 2014

• Achieved overall average monthly revenue growth of 81%
• Evaluated the market and created investor presentations for the expansion of e-commerce products to fall under the Ertekaz umbrella
• Increased product offerings to include budget-friendly options
• Conducted ongoing strategic analysis of company operations that resulted in the selection,
implementation, and training of CRM and Project Management systems
• Developed and designed sales procedures including the use of customer profiles
• Created guidelines and training for the social media department resulting in greatly increased quality of service
• Procured American leads
• Responsible for all aspects of recruiting for all positions
• Supervised the intern/ladies section by overseeing their work and acting as the HR liaison
• Worked closely with the CEO to ensure all urgent company needs were handled correctly
• Managed a rebranding project, including the website, to improve the company image (in progress)

Sales Intelligence Analyst at Groupon
  • United States
  • February 2012 to September 2012

• Ensured that quality deals were closed by the Sales Team in assigned markets (Fairfield County, Hartford, Roanoke) through research and market knowledge
• Strategically assigned and managed leads with the Sales Team; monitored reps' progress in closing
desirable and high-performing deals, troubleshot lead management issues
• Assisted the Divisional teams in understanding problem areas or shortages in certain geographic areas and deal types
• Special Projects included: Analysis of market and user data to realign CT subdivisions; Task Force for determining optimal processes to be used in the Sales Intelligence department; Creation of warm lead tracking protocol

Lead Generation Coordinator at Groupon
  • United States
  • September 2011 to February 2012

• Maintained and curated the research database
• Identified new and exciting businesses through extensive online research

Education

Bachelor's degree, Economics
  • at THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
  • May 2011

• #5 Top Public School/National University in the United States - US News, 2014 • #47 World University - Times Higher Education, 2013

Bachelor's degree, Business Administration
  • at MONTGOMERY COLLEGE
  • August 2009

Associate of Science

Specialties & Skills

Market Analysis
Project Management
Business Development
Operations
Sales Management
Market Research

Languages

Arabic
Beginner
English
Expert