Sales Executive
FLOORWORLD LLC
Total years of experience :7 years, 2 Months
Researches, analyzes, disseminates and maintains market intelligence information from a variety of third-party data sources on prospect accounts
•Uses market research information to enhance sales success with potential clients
•Qualifies prospective leads prior to account assignment
•Prepare analysis, agendas, content, materials, and follow up documentation as appropriate to assist sales teams in exploring client needs during the course of the sales process
•Processes quotes on behalf of the sales team
•Maintains and analyzes all won/lost information
•Provide support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems
•Facilitates no charge orders, processes credit memos, acts as a facilitator for return and repair issues, researches trade-in allowance and eligibility for warranties, provides information regarding order status and stock availability, orders product literature and/or provides customers with product/sales information as requested by sales team
•Works under general supervision, applies diversified procedures and standards
•Completes non-routine assignments required a longer timeframe
•Compiling and maintaining a list of prospective and current customers for use as sale leads
•Meeting and exceeding sales goals
•Talking with customers on the floor or phone
•Merchandising or rotating products according to company guidelines
•Displaying and demonstrating products, emphasizing salable features
•Attending meetings at corporate headquarters
•Attending trade seminars and tastings
•Creating wine reviews
•Clean the Showroom
•Cold calling to Clients
•Doing Follow ups and achieving Sales Targets.
KENWOOD SALES AND SERVICES ZIMBABWE
Identified business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
•Sell products by establishing contact and developing relationships with prospects; recommending solutions.
•Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
•Identified product improvements or new products by remaining current on industry trends, market activities, and competitors.
•Prepared reports by collecting, analyzing, and summarizing information.
•Maintained quality service by establishing and enforcing organization standards.
•Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
•Contributed to team effort by accomplishing related results as needed.
•Greeting customers and showing them electrical items as per their needs
•Describing features and benefits of products to customers
•Checking products in front of the customers before packing and making invoices
•Explaining about the warranty terms and conditions the items carry to customers
•Replacing faulty items and making notes for sending back to the manufacturers
•Placing orders, inspecting supplies, and stocking shelves
•Assisted the Sales manager and the marketing team with all Sales and Marketing activities
•Developed product descriptions
•Handled production of materials and literature
•Coordinated the production of a wide range of marketing communications
•Provided support for marketing events and exhibition displays
•Wrote articles and designed promotional adverts
•Prepared marketing blogs and looked after social media marketing
•Uploaded product information to e-commerce websites
•Kept marketing department’s documentation and databases up-to-date
•Validated product inventory and updated promotions
•Participated in weekly team meetings and other key meetings to gain exposure to the business
•Completed other projects as assigned
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