customer service and accountant
Tasheel
Total years of experience :13 years, 2 Months
• Help customers in completing their transactions relating to the Ministry of Labour
• Meet customers and give a face-to-face presentation about the products.
• Provide effective customer service to achieve a higher percentage of customer satisfaction and retention.
• Coordination with other departments as necessary to facilitate customer satisfaction
• closing the accounts of e-card recharge department and prepare the final report.
• coordinate the final report of payments, matching bank statements with director of accounts
• Closing monthly accounting books.
• preparing daily cash position report.
• preparing monthly financial reports including income statement, balance sheet, salary, cash flow statement and other required schedules.
• Coordinate with different departments to solve any financial problem
• Building up a good relations with suppliers .
• Attaining sales target set by management and promoting a new products .
• Preparing of monthly and annual reports.
• Following up with new and old clients and Provide feedback for continuously improve the overall customer experience.
• Handling customers’ needs of different services.