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kenan sukaria, Operation Manager

kenan sukaria

Operation Manager·ELKEN Cafe Community

United Arab Emirates

High school or equivalent, Hotel managment

Work experience

Total years of experience: 18 years, 11 months

Operation Manager

March 2013 - Present

ELKEN Cafe Community

United Arab Emirates

March 2013 - Present

• Managed all day-to-day operations with focus on delivering a great customer experience; directing and supporting managers and hourly team members and managing all profit and loss centers.
• Executes on all Brand standards.
• Identified all local marketing opportunities to drive sales.
• Determined operation staffing needs.
• Daily Staff Trainings
• Completed all financial, personnel and payroll related administrative duties.
• Work with marketing team and advertising companies to improve sale and awareness’ to the outlets
• Work with finance team on doing the financial report to the owners
• Responsible for cost control of all operations
• Doing monthly evaluations to all outlets management
• Weekly meeting with the outlets mangers
• Monthly report to the owners for each outlets

Company industry:
Hospitality & Accomodation
Job role:
Management

Operation Manager

December 2013 - July 2014

Costal Investment Group

Dubai, United Arab Emirates

December 2013 - July 2014

Worked at Costal Investment group temporary for six month, the company borrowed me from my current company ELKEN Café - Community to open for them 2 outlets and imporve existing one, my mission was successfully complished and went back to ELKEN


Job Duties:

Pre-Opening Responsibilities:

• Setting up the restaurant system and standard witch need to be used at the outlet
• Responsible for hiring the outlet staff and management team
• Site visit during the construction time to make sure all fit out are up to food control authority standard
• Conducting daily trainings for pre-opening team
• Responsible for signing up with all the food and non-food suppliers the outlet requirements
• Buying all the furniture and kitchen equipment’s for the outlet as per each concept requirements

During Operation Responsibilities:

• Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
• Responsible of doing Menu Engineering every three months
• Responsible of doing weekly walk trough operation manager check list and presented to the owner
• Responsible of doing quality control on the menu items
• Work with marketing team and advertising companies to improve sale and awareness’ to the outlets
• Work with finance team on doing the financial report to the owners
• Responsible for cost control of all operations
• Doing monthly evaluations to all outlets management
• Weekly meeting with the outlets mangers
• Monthly report to the owners for each outlets

Company industry:
Hospitality & Accomodation
Job role:
Management

PR and HR

October 2009 - March 2013

Radisson Blu Hotel yas Island

Abu Dhabi, United Arab Emirates

October 2009 - March 2013

Abu Dhabi, UAE October 2009 - March 2013
HR / Public Relation Manager
Responsibilities:


• Extensive experience in human relations with diverse cultures; development and motivation recognizing and utilizing the skills of others.
• Plan and conduct professional written and oral presentations, organize programs and events for employees.
• Experienced multiple project, and deadline-oriented environments.
• Builds an effective team of employees through recruiting, training, development and meaningful, timely performance feedback.
• Responsible for renewing hotel licenses, employees’ visas and all government requirements.
• Responsible for solving all the problem of the company employee with the police and CID.
• Responsible for staff accommodation weekly inspection.

Company industry:
Hospitality & Accomodation
Job role:
Management

outlet Manager

July 2007 - September 2009

Armed Forces Officers Clu

Abu Dhabi, United Arab Emirates

July 2007 - September 2009

Abu Dhabi, UAE
Outlet Manager
Duty and Responsibilities:

• Organize the restaurant team: their tasks, schedules and information meetings
• Assist the Restaurant Manager in staff management: recruitment, training, evaluation and promotion
• Monitor customer service levels
• Ensure the quality of service and service provision
• Take full responsibility for the Restaurant during allocated shifts
• Maximize restaurant occupancy
• Organize of the restaurant team
• Increase restaurant sales

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Hotel

May 2007

May 2007

High school or equivalent, Hotel managment

Syria

Skills

Connector
Expert
Connector
Expert
Pre opening
Expert
Pre opening
Expert
Project Management
Expert
Project Management
Expert
Ladder
Expert
Ladder
Expert
Sales
Expert
Sales
Expert
Connector
Expert
Connector
Expert
Pre opening
Expert
Pre opening
Expert
Project Management
Expert
Project Management
Expert
Ladder
Expert
Ladder
Expert
Sales
Expert
Sales
Expert

Languages

Arabic
Expert
English
Expert