Keneth Joy Dianco

and
Coordinate office administrative tasks, maintaining filing
systems and ensuring smooth daily operations.
Oversee scheduling, appointments, and meeting room
bookings to optimize office efficiency.

Promoted merchandise to drive sales and
2024 maintained high standards for product presentation.
Managed inventory accuracy by checking
incoming items and organizing stock efficiently.

Delivered customer service support to patients and healthcare providers
regarding insurance and billing.
Resolved inquiries related to healthcare
benefits while maintaining data privacy
standards

Handled high-volume technical and billing
inquiries for telecommunications services.
Resolved escalated cases and ensured
high customer satisfaction through active
listening.

Led a team of moderators to ensure
compliance with platform policies and
integrity guidelines.

Patient Coordination: Managed the clinics daily
schedule, including booking appointments and
handling patient check-ins/check-outs.
Medical Record Management: Maintained and
organized sensitive patient files and medical
histories with strict adherence to confidentiality.
Insurance Liaison: Assisted patients with medical
insurance forms and verified coverage with
providers to ensure seamless billing.
Office Maintenance: Managed medical supply
inventory, handled petty cash, and ensured the
clinic environment met health and safety
standards.