Group General Manager
Tameem Group of Companies
Total des années d'expérience :18 years, 2 Mois
Tameem Logistics Services - UAE
Tameem General Trading LLC - UAE
Tameem Shipchandler & General Supply LLC - UAE
Tameem Shipping Co. LLC - UAE
Tameem Contracting Co. LLC - UAE
Tameem Real Estate Investment Co. LLC - UAE
Tameem Marketing & Logistics Solutions Co. - KSA
Al Tameem Logistics LLC - Oman
• Successfully developed large accounts within the Oil & gas, Mining and Marine logistics with Agree Logisics within the UAE. This involved working within all aspects of the forwarding industry - Lead sales development process including bidding, contract negotiation, contract approval and closure for appointed accounts.
• Ensured that Agree Products and services were presented and developed with customers by finding the best fit service and solutions.
• Ensuring that the customer and Agree operated properly and efficiently by involving all departments and functions within both companies.
• Developed and executed strategies to drive growth, retention and profitability of existing accounts and optimize market penetration with the middle east region.
• Reviewed and tracked progress against my monthly revenue and targets. Analyzed revenue reports, implementing changes to existing plans and operating budgets where necessary.
• Primarily selling our services to Iraq, Kuwait, Saudi Arabia and the UAE which included complex trade agreements, maintenance and compliance with a host of international regulations, end to end clearance and delivery within the stated countries at both airports and sea ports.
• Achieved business growth, increased market share and improved financial revenues for the various business units within Saudi Arabia and Bahrain whilst adhering to local regulations, practices and ensuring conformity to deugro group QHSES and compliance policies.
• Successfully worked on all commercial and technical proposals for various EPC’s for all RFQ & RFI’s for all many major projects within Saudi Arabia and Bahrain.
• Taking the lead and supporting business development teams worldwide during client presentations and prequalifications which envolved travel to Taiwan, Germany, France and the UK.
• Judiciously prepared weekly and monthly reports, data, research and market intelligence to the management highlighting business performance, competitive landscape and recommendations for increasing various revenue streams.
• Fostered strong relationships with supplier various transporation companies including shipping, Heavy Lift and Over Dimensional Cargo, transportation companies who deliver cargo by road in both Saudi Arabia and around the GCC and engaged in active dialogues across several business areas.
• Successfully contributed to the successful implementataion of many projects within Saudi Arabia such as the following:-
Aramco Shedgum Yanbu Pipeline Loop 5 (Saipem)
Aramco Northen Arabia Unconventional Shale Gas Project System A (JGC Gulf)
SIGAS Expansion Project 2nd Industrial City (Linde)
Aramco Jizan Refinery Expansion Project (Saipem)
Jubail United Petrochemical Company CO2 Purification Plant (Linde)
* Conducted consultancy work on behalf of Gerson Lehrman Group (GLG) Councils.
* Successful participation in the "CPC Manager Middle East Train-the-Trainer". The IRU Academy and ATCUAE 5 day course was conducted in full compliance with the requirements and strict criteria fixed by the IRU Academy, regarding Instructor Qualifications, Training and Examination to provide and ensure the highest professionalism and quality in CPC Manager Training.
Business Benefits for Transportation-
Meet legal requirements
Reduce staff turnover
Reduce compensation/insurance costs
Increase profit
Boost business prospects
Enhance and harness new skill
Growing the CEVA Sectors of Energy, Technology, Industrial, Consumer & Retail and Automotive.
▪ Developed & implemented a new sales strategy, sales policies & procedures, selling & reporting guidelines to support the sales team to achieve company objectives.
▪ Increased airfreight, sea freight, and domestic/GCC transportation revenue generation within the KSA marketplace by implementing a new “pricing and support desk” and ensuring operations supported sales with the required services.
▪ Provided weekly and monthly reports, data, research and market intelligence to the Management highlighting business performance, competitive landscape and recommendations for increasing various revenue streams.
▪ Reviewed and tracked positive progress against revenue and targets; analyzed sales/revenue reports; recommended and implemented changes to the company’s existing plans and operating budget.
▪ Engaged in active dialogues across the business areas and established strong partnering across all parts of the operation using transportation companies.
▪ Presented business opportunities for CL Warehouse capabilities and plans for the review and approval of our regional office.
▪ Developed teamwork, by providing “on ground leadership” guidance and support to our sales staff in Riyadh, Jeddah and Al Khobar with constant travel. This enabled the team by ensuring the proper staff were recruited, trained, and fully understood the use of our CRM Software Salesforece.com and ensured C-View compliance.
Working in the UPS Transport Solutions Dept. to develop UPS Solutions which included Mailroom Solutions, Military Contracts, Project Solutions, Brokerage Business and Transport Solutions, Airfreight and Road Freight into GCC Countries.
• Managed the sales cycle from contact to the post-closing for all sales to ensure all customer requirements are well understood and responded to taking into consideration the capabilities offered by UPS.
• Worked with the Distribution/ Operations Team to ensure all contractual requirements are well understood and ensure smooth on-boarding and execution of the contractual requirements,
• Deliver agreed revenue and share objectives on a monthly, quarterly and annual basis; Achieve the monthly ‘Maintain the Aim’ KPI’s and support the team in achieving their KPI’s,
• Provide weekly and monthly reports, data, and research and market intelligence to the GM - Sales & Marketing highlighting business performance, competitive landscape and recommendations for increasing revenue,
• Reviewed and tracked progress (self and team) against revenue and targets; analyze sales/ revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes,
• Coached and supported the sales team members; motivating them to achieve sales targets and building strong brand equity,
• Proactively monitored and assessed competitor initiatives; take tactical actions to counter, protect and build the company’s position,
• Worked closely with other internal departments and stakeholders through regular meetings to ensure client/ contractual needs and expectations are communicated to achieve positive results,
• Developed teamwork, demonstrating shared goals and values. Provided leadership guidance and support to all staff in the area.
• Proactively work with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company.
• Ensured that UPS policies and procedures are recognized by everyone within the department and adhered to on a daily basis,
• Ensured that all staff were selected, trained and appraised by providing relevant feedback on their contribution to the company,
• Provide weekly and monthly reports, data, and research and market intelligence to other members of the management team highlighting business performance, customer feedback and intelligence on marketing initiatives implemented within the country.
• Oversee workload of department for the purpose of maximizing the efficiency of the work force and meeting operational requirements.
• To support the Business Development Department in the retention, development and growth of our customer business,
• To ensure that core/support processes and MOP's are constantly updated within the Business Management System as well as ensuring that all departments are aware of the changes that occur
▪ Developing large “Blue Chip” and “UPS corporate accounts” around the UAE by identifying value added business opportunities and ensuring that monthly/quarterly/annual volume and revenue targets are achieved as set by the Country Manager.
▪ Developed teamwork with account managers by providing “on ground leadership” guidance and support to all emirates within the country with constant travel.
▪ Ensured that UPS products and services were presented and developed with customers by finding the best fit “customer centric” services and IT Solutions.
▪ Ensuring that the customer and UPS operated properly and efficiently by involving all departments and functions within both companies.
▪ Developed and executed strategies to drive growth, retention and profitability of existing accounts and optimize market penetration with the middle east region.
▪ To operate and communicate effectively with other UPS offices in various countries to ensure that customer’s services were maintained as promised and to ensure the development of volumes and revenue. This involved travel to other GCC Countries.
Paisley University (1996 - 1997) Paisley University Module - Export Marketing Module - Foundation Law
Managing People Managing Context Managing Financial Resources Meeting Customer Needs Managing Information Managerial Effectiveness
• Leadership • Change Management • Project Management • Business Development • Problem Solving & Consultative Attitude • Presentation Skills • Business Focused • Negotiation Skills • Balanced Scorecard Development (BSC) • Advanced Strategic Selling (SPIN) • Account Strategy for Major Sales (ASMS) • Process Audit Skills • Value Selling Skills • Networking Skills