Kennette Triambulo, Sales Associate

Kennette Triambulo

Sales Associate

Nestlé Nespresso - Qatar

Lieu
Qatar - Doha
Éducation
Diplôme, Hotel And Restaurant Management
Expérience
10 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 11 Mois

Sales Associate à Nestlé Nespresso - Qatar
  • Qatar - Doha
  • Je travaille ici depuis avril 2018

| NESPRESSO (HTI Qatar)
• Welcome the Boutique customer and identify their needs
• Advise both prospective and existing Nespresso Club Members on
Nespresso products and services
• Educate customer on the art of coffee tasting and help to develop their
curiosity about our full range of products
• Carry out an initial analysis of machine breakdowns reported by
customers to orient them as effectively as possible towards the after
sales service benefits of our Nespresso Club
• Maximize the sale of all the Nespresso products presented in the
Boutique (coffee, machines and accessories)

SHIFT SUPERVISOR à STARBUCKS COFFEE
  • Qatar - Doha
  • novembre 2015 à janvier 2018

Deliver excellent customer service that ensures ongoing sales and high
levels of customer satisfaction . Assign task to the staff, making
deployment.
• Check the expiration and ensure the first in first out (FIFO) will be
followed.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks,
blended coffees, or teas.

CUSTOMER SERVICE ADVISOR à Interglobe technologies
  • Philippines
  • août 2013 à janvier 2015

Welcomes customer by greeting them, answering their query.
Cooperate with clients to determine their needs and advise them
appropriate destination, modes of transportations, travel dates, costs
and accommodations Ensure store is ready for operation.
• Resolve customer complaints via phone, email, or live chat.
• Supply informationand give clear instruction to the customer.

SALES ASSOCIATE à Hiro (massage chair) Cheven International
  • Philippines
  • janvier 2010 à janvier 2011

HIRO (massage chair) CHEVEN INTL
• Demonstrate and explain products, methods, or services in order to
persuade customers to purchase products or utilize services.
• Arrange the goods in the proper way make sales; make sales reports
every weekend and month end.
• Make sure the customers on the floor are all taken care of and you
answer all the questions.

Éducation

Diplôme, Hotel And Restaurant Management
  • à Five Star Standard College
  • mars 2013

– Graduated as top 1

Baccalauréat, Criminology
  • à Andres Bonifacio College
  • janvier 2008

– COLLEGE– ANDRESS BONIFACIO COLLEGE Undergraduate

Etudes secondaires ou équivalent, high school
  • à Saint Joseph College
  • mars 2005

– HIGH SCHOOL– SAINT JOSEPH COLLEGE Sindangan,

Specialties & Skills

Customer Service
Computer Skills
Cash Management
Customer Handling
marketing
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
INSTRUCTION
TELEPHONE SKILLS
ARTICULATE
outlook
problem solving
teamwork
time management
negotiation
operation
office work

Langues

Anglais
Moyen
Filipino
Langue Maternelle

Loisirs

  • Basketball
  • Reading