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Kevin Chettupadath Raj, Manager - People & Performance

Kevin Chettupadath Raj

Manager - People & Performance·Damac Properties

United Arab Emirates

Bachelor's degree, Business Management

Work experience

Total years of experience: 11 years, 7 months

Manager - People & Performance

February 2023 - Present

Damac Properties

Dubai, United Arab Emirates

February 2023 - Present

• Partner with Business Unit Leaders/Line Managers to provide support to
build their people capability and manage talent
• Accountable for the development, execution and improvement of HR
programs and processes - Performance Management program, Buddy
program, monthly engagement programs, Reward & Recognition
programs, Disciplinary investigations/actions etc.
• Support with manpower analysis / organizational design to increase
productivity and improve performance
• Enforce the development and improvement of people policies
Company industry:
Real Estate
Job role:
Human Resources and Recruitment

HR Business Partner

March 2021 - December 2022

Yas Holding

Abu Dhabi, United Arab Emirates

March 2021 - December 2022

• Lead as interim HR Manager and provide support to Business Units/ Companies (Restaurants, Distribution, Technology, Others) and Senior Leadership team
• Accountable for the development and execution of HR programs and processes across multiple entities - implementation of performance management program, Learning & development programs, Oracle initiation rollout, employee classification redesign, diversity and talent management
• Lead the Onboarding & Learning and Development team
• Develop and implement strategies to increase engagement including Internships, Onboarding, Mentorship, Buddy programs etc.
• Partner and coach line managers in key HR systems and processes (recruitment, selection, performance management, talent management, disciplinary investigations/actions etc.) and continuously improve HR practices/processes
• Partner with HR Central Functions (recruiting, employee relations,
compensation and benefits, Training, etc. to deliver processes to meet
business objectives
Company industry:
Investment, Securities & Funds
Job role:
Human Resources and Recruitment

Assistant HR Manager – Learning & Development

May 2017 - February 2021

Fetchr

Dubai, United Arab Emirates

May 2017 - February 2021

• Manage the complete HR activities of a region - Managing recruitment, contracts, employee grievance, payroll, attendance, leaves, exit formalities etc.
• Manage the process training design, delivery and continuous improvement for the Crew, Sales team, Account Management team and Business Development Team
• Creation of Training Calendar and delivering soft skill training programs
• Onboarding for New Employees and measure effectiveness of all training programs
• Creation and updating of all company policies
• Guidance, monitoring and ensuring the completion of the performance management program for the teams on a quarterly basis
• Leading and supporting various HR Initiatives - performance management, employee development etc.
• Effectively handle and resolve employee grievances
• Monthly running of engagement activities for the company
• Quarterly survey and tracking of Employment happiness and engagement
Company industry:
Shipping
Job role:
Human Resources and Recruitment

Assistant Manager

March 2013 - May 2013

2017 Nadia Training and Recruitmen

United Arab Emirates

March 2013 - May 2013

Corporate Training
Roles and Responsibilities
* Meeting with Prospective clients to improve our sales in Corporate Trainings
* Able to deliver, project and motivate trainees through effective training methodologies,
techniques, concepts, learning tools, and practices
* Manage the design, delivery and continuous improvement of all the soft skill training
programs
* Recruitment services from sourcing to interview depending on client requirements
* Monitor and measure effectiveness of all training programs
* Prepare training materials, drafts, outlines or course documents as assigned
Job role:
Accounting and Auditing

Team Leader

January 2008 - November 2008

2012 Target Corporation Indi

January 2008 - November 2008

Roles and Responsibilities
* Support business partner growth initiatives. Support seamless transition of new processes
within Sales Audit Operations teams. Drive operations governance to ensure strong
controls and financial results are accurate and on-time
* Recruitment of Team Members for the team and conduct trainings
* Vice-Captain of Community Relations initiative. Organize/participate community service
events
* Quality Audit of calls and e-mails pertaining to Target.com website
* Successfully conducted trainings and Quality checks at vendor sites (24/7, VCustomer)
* Assisting the Quality team by having Quality Audit checks done for the team when
required
Job role:
Customer Service and Call Center

Consultant

June 2006 - September 2007

Ocwen Financial Services

India

June 2006 - September 2007

Roles and Responsibilities
* Maintaining the customer service etiquettes on the calls and assisting customers
* Managing the home mortgage payments for customers to prevent foreclosure of their
homes and to catch up with their payments by offering various payment plans suitable
Company industry:
Financial Services
Job role:
Information Technology

Education

United Mission Degree College

January 2006

January 2006

Bachelor's degree, Business Management

India

Krishnaswamy Matriculation Higher Secondary School

January 2003

January 2003

High school or equivalent

India

Sunrise English Private School

January 2001

January 2001

High school or equivalent

United Arab Emirates

courses: Training “Certification in Train The Trainer Program”

Skills

Home

Expert

Innovation

Expert

Community Service

Expert

Mortgage

Expert

Vendor

Expert

ACCOUNT MANAGEMENT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

CONTINUOUS IMPROVEMENT

Intermediate

CORPORATE TRAINING

Intermediate

CUSTOMER RELATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

DELIVERY

Intermediate

DRIVERS

Intermediate

MANAGEMENT

Intermediate

POLICY ANALYSIS

Intermediate

Home

Expert

Innovation

Expert

Community Service

Expert

Mortgage

Expert

Vendor

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
CIPD Level 5 – Certificate in Human Resource Management
May 2020
Training
Train the Trainer
Target