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Senior Solutions Manager/ Asst. Director

Huawei Technologies

البلد: الهند - كيرالا
التعليم: بكالوريوس, Bachelor of Engineering in Computer Science
الخبرات: 14 years, 2 أشهر

الخبرة العملية

مجموع سنوات الخبرة :14 years, 2 أشهر

Senior Solutions Manager/ Asst. Director في Huawei Technologies

قطر - الدوحة
فبراير 2009 إلى يونيو 2017

 Leading and managing entire Fixed Network Transport Solution Sales team.
 Reporting to VP of Solution Sales and Marketing.
 Setting team KPI’s and guiding team towards achieving it.
 Responsible for Solution Selling, Solution Marketing, Product Price management, Strategy planning, Network Consulting and supporting presales activities such as workshops, RFP bidding etc for SDN/NFV, Data Center and Fixed Transport network domains.
 Responsible to cover client group level projects for countries in Middle East, Asia and North Africa.
 Keep in pace with upcoming technologies and its driving factors and propose Network solutions according to Business plans & development
 Work closely with customer/End user to understand pain points and provide solutions to close the gap.
 Respond to RFP’s and propose customized high level solutions.
 Analyze competitor’s strengths and weakness.
 Develop pricing strategies.
 Manage complete E2E bidding process from understanding requirements, to providing solution proposals, to commercial negotiation and closure of project
 Coordinate and manage vendor testing and evaluation activities.
 Conduct branding and marketing events for Solution/ Product promotion.

Operations Manager (Deputy Operations Director) في BT Global Solutions (Outsoruced from Almoayed Group)

البحرين
يوليو 2006 إلى فبراير 2009

 Worked as a contractor (Outsourced) with British Telecom, Bahrain. BT was the operating partner for a quickly evolving Telecom/ISP company, Nuetel communications which is located at Amwaj Islands, Bahrain. BT operated and maintained Nuetel’s Metro-Ethernet Triple-play network consisting of IP Telephony, IPTV & Internet
 On May 2007, I was promoted from the position of a Team leader and sole Security specialist to the role of Operations and Maintenance Manager. Main responsibilities involved overlooking & managing operational service assurance, regular maintenance of services, provisioning of services to new customers & handling a technical team of engineers.
 Prior to the promotion my main responsibility was to handle all security related issues in the network like maintaining DMZ’s, creating VPN tunnels, monitoring IDS alerts, ensuring and blocking Web sites on the Cisco content engines.
 The security products involved were Cisco 7600/6500 FWSM, VPN concentrator, IDSM-2.
 Secondary responsibility included overseeing all Data related issues at the Core & Distribution layer of the network.
 Core network consisted of Cisco 7600 at core, Catalyst 6500/4500 for distribution & catalyst 3750 series for access layer.
 I also maintained a dual role as Deputy Operations Director, managing the entire Operations department in the absence of the Operations Director.
 The role included people management and required to assign KPI’s to individuals and measure their performances.

Technical consultant في Almoayed group

البحرين - المنامة
سبتمبر 2004 إلى يوليو 2006

 Responsible for handling all Data communication related projects.
 Responsible for Network Security related solutions
 Participative in pre-sales and consultancy
 Involved in Wireless related projects
 Involved in ISP setup projects.
 Configuration of Nortel Switches, and wireless devices
 Configuration of Cisco Switches, routers, PIX, VPN Concentrators. IDS
 Configuration of Proxim Wireless devices
 Involved in doing Site surveys for structured cabling and wireless networks occasionally when required.

Customer Support/Presales Engineer في Microvillage communications

الهند - بنغالورو
أكتوبر 2003 إلى يونيو 2004

 Provided VoIP Demo’s and installations for QUINTUM range of products
 Provided Wireless LAN Demo’s and installations from 3Com product range.
 Conducted training on our company’s wireless range of products for new employees.
 Involved myself in doing Site surveys and providing solution designing for Wireless LAN’s and Switched LAN’s
 Was part of a major project which included installing, commissioning and providing Acceptance Tests of UTStar Remote Access Servers for a total of 174 sites all over India for the largest Service Provider in India, Bharat Sanchar Nigam Ltd, where I completed 15 locations in Karnataka state and 2 Locations in Goa
 Successfully completed the Installation of Layer 3 Foundry Switches for ISTRAC, which is a part of Indian Space Research Organization. Implemented Inter VLAN routing, Access Lists and VRRP features on these switches.

Customer Care Consultant في Aol india pvt.

الهند - بنغالورو
أكتوبر 2002 إلى أبريل 2003

 Worked at AOL call center and helped customer’s resolve Internet related issues
 Retained a considerable percentage of U.S customers, who were not content, by using innovative customer satisfaction methods and providing them better internet experience.