Keziah Green

Market research, producing detailed technical and financial proposals for events.
Project management of operational and administrative functions.
Communicating, maintaining and developing client and supplier relationships.
On site event management and post event evaluation.

Pre-event design and setup.
Health and safety monitoring during both setup and event.
Coordinating subcontractors, liaising with management and briefing staff.
Stage management and coordination of food and beverage outlets.

Assist the Director to orchestrate and run festival events, parties and exhibitions.
Managing volunteers and allocating manpower for events throughout the festival.
Welcoming and escorting festival guests.
Fan management, red carpet control and escorting fans within strict time frame.

Part of a team capturing and inputting confidential and restricted data in accordance with local and national legislative requirements.
Responsible for managing fluctuating workloads in two departments appropriately to ensure local and national targets are attained.
Deal with the Criminal Intelligence for Gwent- sanitising, validating, disseminating and indexing in accordance with the National Intelligence Model and the Management of Police Information Guidance.
Role requires honesty, integrity and a high level of professionalism due to the sensitive nature of the data being processed.
Organising and attending board meetings with the head of data management to take the minutes.
Website maintenance for 4 departments.
Dealing with information on the Police National Computer and updating daily- missing/wanted persons, stolen vehicles, ANPR vehicle markers, VODS checks, offences and prosecutions, bail
conditions and all warnings and cautions relating to offenders.
Managing Gwent ANPR hotlist.
Liaising with senior officers and external agencies regarding areas of criminality.
Carrying out intelligence research on the Police National Database.
Dealing with information in accordance with Government Protective Marking Scheme and other legislation such as the Data Protection and Computer Misuse Act.
Managing and developing efficient processes within the two departments.
Updating spread sheets and databases issuing unique reference numbers for paperwork and computer records which manages the large filing system.
Setting up and monitoring restricted and unrestricted operations.

Agency work through ‘Office Angels’ at various locations across the Gwent and South Wales area
Achieved ‘Temp of the Month’ award in January 2010
Main placements within the Business Administration and Customer Service departments

Worked in a busy financial adviser practice dealing with client relations, using and updating the client record management system and other administrative tasks.
Sole responsibility for arranging appointments and managing all advisors’ diaries.
Searched client bank for leads, established contact with clients via telephone and arranged appointments for financial reviews consistently hitting monthly targets and bonus levels.
Reviewed existing client needs and identified potential new business leads for all practice financial advisors.
Managing new client bank projects using mail merge and setting up a spread sheet to monitor and update once making contact with the new clients.
Responsible for ordering and replenishing stocks of all client stationery and product literature within the practice.
Supervised the roll out and implementation of scanning client paper files onto the client record management system within the practice.

Initially employed in the Telesales Team to develop contracts by approaching medical centres and potential advertisers.
Arranged appointments for Sales Representatives; managing their diaries.
Rapidly promoted to a management position running the Telesales Team conducting one to one group training, monitoring staff and targets, floor walking and coaching.
Worked alongside the directors advising in important decision-making, dealing with clients incoming and outgoing contracts and payments, updating relevant programs and spread-sheets on a daily basis, overlooking all departments of the company and ensuring all deadlines were met.
Harmonised customer requirements in accordance with their specification at all levels.
Main point of contact within the office dealing with staff issues, client complaints and other partner business issues.
Managed directors diaries.
Organised and managed the distribution of medical centre appointment cards on print day each month.

Customer focussed role assisting in running a large menswear section, responsible for enabling new lines, stock control and departmental decision-making in order to hit weekly sales targets.
Also worked on the Customer Service Desk solving numerous customer satisfaction issues and delivering excellent customer service.

Serving in the restaurant and bar gaining experience dealing with many different types of customers and continually ensuring customer satisfaction.