Sr Manager Hr Operations
Cactus Communications
مجموع سنوات الخبرة :7 years, 3 أشهر
• Lead the payroll operations team to ensure accurate inputs to the vendor and seamless query management. Manage escalations effectively and work on continuously fine-tuning internal SOPs to improve results and employee experience.
• Play a lead role in administering the company’s ESOP plan for grant cycles, encashment, recommendations and reporting
• Monitor trends affecting compensation and benefits to assess how the company can improve policies and procedures and create better EVP.
• Critically evaluate global benefits and provide recommendations for changes to enhance both cost benefit and EVP. Approve and own the global benefits portfolio
• Own the core HRIS and maintain data sanctity by running periodic audits and using streamlined input processes.
• Suggest improvements to existing modules and deploy fixes for operational modules and processes. Implement any new HRIS operational modules when needed.
• Create, review and amend policies and SOPs for all HR operations processes in a timely manner. Run periodic internal audits to ensure adherence to them. Lead external operational audits and implement findings/fixes where observed.
• Ensure on TAT delivery of all operational processes and employee queries. Maintain comprehensive dashboards and tracking mechanisms to identify and fix gaps and service delivery failures.
• Provide monthly talent dashboards, employee attrition reports, Headcount & Payroll dashboard, and
various other reports, as and when required.
• Work with relevant stakeholders to understand and evaluate existing processes to explore process improvement and automation. Build a vision roadmap for operations to enable further operational excellence and seamless global talent management.
• Responsible for TU global / India specific HRIS systems and policies
• Policy formulation and owning / planning of HR Budgets, forecasting and ensure monitoring of cost
• Design and initiate new processes, participate in new process transitions in co-ordination with the internal stake holders and Global team.
• Set up best of class global HR processes and their governance.
• Complete accountability of all HR Operations related processes and their KRAs. Onboarding, induction, payroll, benefits administration, letters, leave management, employee queries and F&F. Standardizing of processes, continuous improvements, and automation.
• Maintain employee records, ensure governance of all HR processes, systems, and employment laws.
• Vendor management & Knowledge management
• Leading the rewards and recognition initiatives in a timely manner