Technical Writer (Document Controller)
huawei
Total years of experience :8 years, 10 Months
•Designed cutting edge templates when it comes to Microsoft Word.
•Make online Training material for Knowledge base forum
•Designed & conducted telecommunication training to enhance user experience
•Wrote Technical and Operational manuals
•As the enhancement or updates comes in, also work as a re-writer for number of deliverables.
•Coordinated all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence.
•Typing of site documents, and follow up of all the site needs
•Maintain the files and control logs as required by the project.
•Keeps track of all project records
•Wrote offshore Telecom industry manuals from concept to delivery
•Worked on deliverables of User Guides, Training Guides, What’s this help with given Microsoft benchmark conventions.
•Made Interactive Demos for Online training
•Performs Edits on Documents
•Keeps Track of All Records
•Wrote Getting Started Guide, User's Guide, F1 Help, Installation Guide
•Wrote SEO based website contents
•Delivered results-oriented presentations
•Generated focused tutorials
•Created script for product training guides
•Done versioning control of all documents
•Keep track of all project records.
•Conversion and repair of electronic evidence (document, audio, and video)
•File reproduction & electronic processing
•Assisted employees with technical support
•Network Troubleshooting.
