Business Manager
BSC
مجموع سنوات الخبرة :11 years, 1 أشهر
• Assess and identify new opportunities for growth in current and prospective markets.
• Recruit and train new employees.
• Perform regular employee evaluations to determine areas of improvement.
• Design business strategies and plans to meet the company goals
• Ensure that customers and prospective customers were treated with the highest levels of courtesy and professionalism.
• Maintain efficient relationship with all international customers and build long-term relationships with all key stakeholders
• Make sure that the company has sufficient resources and manage inventory control.
• Develop a comprehensive company budget and perform periodic budget analyses
• Responsible for all online activities ( E-Commerce) and develop affiliate marketing programs.
• Troubleshoot, analyze, and repair ScriptPro systems, applications, hardware, and computer
peripherals that are installed locally and overseas in addition to the GOV and NIH sites.
• Troubleshoot customer problems using remote support software (i.e. PCAnywhere, BOMGAR,
and Windows Remote Desktop).
• Working on servers, stations, and robots.
• Perform Database restores on both the primary and secondary server.
• Conduct technical analysis and review of system performance.
• Design and develop new systems by choosing and configuring hardware and software.
• Interact with customers to provide and process information in response to inquiries, concerns,
and requests about products and services.
• Build customer relationships through providing superior customer service.
• Document all job functions using Siebel with a high level of data quality.
Senior Product Specialist & Account Manager: Working at the Hospital Automation Division for various international suppliers from USA (Script Pro & Talyst Company) & from Korea (JVM Company )where we are the exclusive distributor in KSA & GCC.
Responsibilities:
• Meet monthly and annual forecast to achieve target.
• Developing Business Go To Market Plan.
• Foreign suppliers’ management to achieve business financials.
• New products launch for multiple sectors in the eastern and central region.
• Customer relationship management in assigned geography
• Timely submission of quotations and bids, customer presentations and commercial negotiations.
• Business liability mitigation and operational excellence.
• Market research to explore and evaluate new products and solutions entry.
• Handling most of the automation, robotics business and RFID solution for different suppliers such as ( ScriptPro, Talyst, JVM, Metro, GPI and Palex).
My GPA is 3.2 (scale of 4), I was on the honor list of the college.