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khadija maamon alshinqity, Front Office Coordinator

khadija maamon alshinqity

Front Office Coordinator·Crowne plaza madin

Saudi Arabia

Diploma, برمجة قواعد بيانات أوراكل

Work experience

Total years of experience: 10 years, 3 months

Front Office Coordinator

July 2019 - Present

Crowne plaza madin

Medina, Saudi Arabia

July 2019 - Present

منسقة المكاتب الأمامية.. الحضور والانصراف والدوام الإضافي وجدا ول العمل والتدريبات والتنسيق مع الأقسام الأخرى وتغطية عمل الموظفين عند الحاجه
العمل على برامج الطلبات Jana
والبرامج الأخرى QMS. Opera. BAYAN. MY TIME

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

houseekeeping coordinator

February 2018 - Present

crowne plaza madina

Medina, Saudi Arabia

February 2018 - Present

 Day to Day Operation Briefing
 Forecast for the month and plan the work
 Departmental Training for Housekeeping
 Maintaining Staff Record, Pay roll, Vacation plan
 Ensure all equipment for the Housekeeping is maintained and stored properly.
 Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours
 Handle paperwork and other administrative duties
 Maintain stock levels and order supplies when necessary
 Customer service- oriented attitude
 Address guest enquiry and complaints Heartbeat Feedback.
 Control operational costs and identify measure.
 Contact with suppliers from Guest items
 Communication with all department

Company industry:
Hospitality & Accomodation
Job role:
Administration

Guest Relations

April 2020 - April 2021

crowne ‎plaza ‎madinah

Medina, Saudi Arabia

April 2020 - April 2021

عمل التقارير والاتصالات اليومية الخاصة بالضيوف ومتابعة راحتهم وحل مشاكلهم وإضافة النقاط لبرنامج الولاء

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Order Taker

February 2017 - February 2018

crowne plaza madina

Medina, Saudi Arabia

February 2017 - February 2018

تلقي الطلبات وعمل التقارير اليومية

Company industry:
Hospitality & Accomodation
Job role:
Administration

مشرفة أمن

January 2016 - November 2016

فندق كراون بلازا المدينة

Medina, Saudi Arabia

January 2016 - November 2016

مشرفة أمن وسلامة

Company industry:
Hospitality & Accomodation
Job role:
Safety

Education

معهد نيوهورايزن

August 2004

August 2004

Diploma, برمجة قواعد بيانات أوراكل

Saudi Arabia

91% ممتاز

الثانويه الثانيه

January 2001

January 2001

High school or equivalent, علمي

Saudi Arabia

GPA (percentage): 77%

GPA (percentage): 77%

شهادة الثانويه العامة
View attachment

Skills

Leave Administration
Expert
Leave Administration
Expert
Training Planning
Expert
Training Planning
Expert
Spreadsheets
Expert
Spreadsheets
Expert
Attendance Management
Expert
Attendance Management
Expert
Training Coordination
Expert
Training Coordination
Expert
حاسب
Expert
حاسب
Expert
الإنجليزيه
Intermediate
الإنجليزيه
Intermediate
انترنت
Expert
انترنت
Expert
التعامل مع البرامج
Intermediate
التعامل مع البرامج
Intermediate
qms quality management system
Expert
qms quality management system
Expert
التدريبات الالكترونية
Intermediate
التدريبات الالكترونية
Intermediate
scm supplie chain managment
Expert
scm supplie chain managment
Expert
BAYAN برنامج الموظفين
Expert
BAYAN برنامج الموظفين
Expert
Jana برنامج الطلبات
Expert
Jana برنامج الطلبات
Expert
My time جداول الحضور
Expert
My time جداول الحضور
Expert
Leave Administration
Expert
Leave Administration
Expert
Training Planning
Expert
Training Planning
Expert
Spreadsheets
Expert
Spreadsheets
Expert
Attendance Management
Expert
Attendance Management
Expert
Training Coordination
Expert
Training Coordination
Expert

Languages

English
Intermediate

Training and Certifications

Certifications
Tactical Solv
May 2018
IHG true hospitality service skills

Hobbies

  • مواقع التواصل الاجتماعي
  • العمل التطوعي
  • الانترنت