Khadija  Ndiouck, Operations coordinator

Khadija Ndiouck

Operations coordinator

The Hostess Agency

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, International Business Management
الخبرات
5 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 0 أشهر

Operations coordinator في The Hostess Agency
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2018 إلى مايو 2020

Receiving event details from the sales team.
-Contacting and following up with the client for any missing details, after receiving the introduction email
from the sales.
-Coordinating with the sourcing team for the confirmation of the available freelancers/hostess
-Checking uniforms availability etc.
-Arrange training with the client (for long projects)
-Share all the event details with the freelancer so that all tasks and duties are executed smoothly as per
client’s request.
2. Event delivery onsite:
-Making sure the freelancers arrive on time, perfectly groomed.
-Brief the freelancers on all operations processes as per briefing documents shared by the client.
-Being a support for freelancers as well as for the client.
3. Post-event:
-Checking that everything went smoothly with the client, by sending a ‘thank you’ email with a feedback form
attached to it.
-Reporting to the Operations director.

Senior HR Assistant في EMN Transport & Mining
  • أبريل 2015 إلى يوليو 2016

Creating job descriptions, advertising across job boards, filtering and shortlisting along with advising and
consulting candidates, in order to select and retain the best one.
-Welcoming new employees to the organization by conducting inductions.
-Providing secretarial support whenever necessary by entering, formatting, and printing information,
organizing work, answering the telephone, replying emails, maintaining equipment and supplies.
-Keeping employees’ information updated by entering and changing employment status and data.
-Handling travel arrangements for company executives.
-Ensuring all recruitment practices are in line with local employment laws and EMN recruitment policy.
-Collaborate with other departments to ensure internal high potential talents are considered for other roles.

supervisor في Zar
  • الإمارات العربية المتحدة
  • فبراير 2013 إلى مايو 2014

-Ensuring high levels of customer satisfaction through excellent sales services
-Maintaining outstanding store condition and visual merchandising standards
-Recommend and display items that match customers’ needs
-Ensuring replenishment of the shop floor
-Monitoring sales constantly in order to meet daily targets.
-Responsible for the daily management of the till in absence of the senior members

Sales assistant
  • الإمارات العربية المتحدة
  • يوليو 2012 إلى يناير 2013

-Serving customers at the sales counter.
-Offering face to face advice to customers.
-Processing exchanges and refunds as required in line with the company procedures.
-Handling a customer’s complaint in a calm manner.

الخلفية التعليمية

ماجستير, International Business Management
  • في Heriot Watt University
  • سبتمبر 2019

An online course that help me be aware of a range of theories and models available for supporting and understanding a range of issues and problems within International Business Management and HRM.

بكالوريوس, Business Administration
  • في Heriot Watt University
  • مايو 2015

This Course has provided me a firm foundation for any business career. It is intended as a qualification itself for immediate employment.

دبلوم, Business and Administration
  • في West London College
  • أغسطس 2012

An undergraduate diploma which has provided me an effective foundation for the above degree program.

Specialties & Skills

Customer Care
Recruitment
Event Co ordination
Event Staffing
ADVERTISING
CONSULTING
CUSTOMER SATISFACTION
MERCHANDISING
ORGANIZATIONAL SKILLS
RECRUITING
SECRETARIAL
TELEPHONE SKILLS
TRAVEL ARRANGEMENTS

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس

الهوايات

  • Fashion